Volunteer Engagement Manager - Non Profit/Social Services
Job Description
Job DescriptionDescription:
About Alpert Jewish Family Service (Alpert JFS)
While Alpert JFS is grounded in compassion and guided by Jewish values, our employees come from diverse faith backgrounds and are invested in the agency’s mission to strengthen our entire community by empowering individuals and families through the delivery of comprehensive human services.
Since 1974, Alpert JFS, a 501(c)(3) not-for-profit organization, has strengthened and enriched the lives of men, women, and children of all ages. We do this through a continuum of focused programs addressing the well-being of children and families of all ages, the independence and well-being of older adults, and the optimal quality of life for individuals with special needs.
Alpert JFS is seeking a dynamic Volunteer Engagement Manager to lead, expand, and strengthen our volunteer programs, with a focus on recruitment, retention, and meaningful recognition.
Essential Responsibilities:
- Develop and execute plans to recruit, train, and place volunteers to support the agency’s initiatives, including re-engaging prior volunteers through phone calls and emails as well as outreach to new volunteers and community groups.
- Collaborate with program directors to recruit, onboard, schedule, and support volunteers within their programs.
- Work with volunteers to determine appropriate volunteer position (in collaboration with Chief Clinical and Impact Officer when indicated); confirm volunteer placement; provide volunteer details, duties, and expectations; determine opportunities for engagement in other areas of our agency.
- Ensure volunteers are properly trained and oriented to their role.
- Ensure volunteers are well-prepared, supported, and recognized for their contributions.
- Implement centrally produced tools and resources to create a consistent volunteer experience across the agency.
- Lead efforts to appreciate and celebrate volunteers through various recognition programs.
- Obtain, maintain and disseminate data dealing with current trends, and provide monthly metrics of all volunteer activities, engagement and retention.
- Identify and outreach potential philanthropic volunteers to the organization to support the development and fundraising goals of the Agency.
- Participate in volunteer pantry programs on a weekly basis and with Residential programs when indicated.
- Partner with Marketing and Communications to create and coordinate volunteer campaigns and recognition events.
- Create, schedule and facilitate new volunteer orientation.
- Develop and monitor outcome measures for a volunteer campaign or volunteer placements within the Agency.
- Manage volunteer on-boarding process including explaining screening process and tracking clearances.
- Develop a culture of volunteer leadership among volunteers and within the organization.
Requirements:
- Bachelor’s degree preferred or equivalent professional experience.
- At least 3 years of experience managing volunteers, including recruitment and retention.
- Strong organizational, communication, and leadership skills.
- Ability to work evenings and weekends as needed.
- Valid Florida driver’s license.
- Eligible driving record and proof of automobile insurance
We offer a hybrid working environment, competitive salary, medical, paid vacation and sick time, paid holidays, Public Service Loan Forgiveness, 403b Retirement, EAP
Alpert JFS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Drug Free Workplace