Field Service Engineer - Delray Beach
- Employer
- RAVE LLC
- Location
- Delray Beach, Florida
- Salary
- Open
- Posted
- May 24, 2018
- Closes
- May 28, 2018
- Ref
- 5367624495#FL--J2CBackfill.6
- Industry
- Manufacturing
- Category
- Skilled Labor Trades
RAVE LLC, a leader in commercial applications in the field of photomask repair and cleaning technology, has the following open Field Service Engineer Location: Delray Beach, Florida RAVE is seeking a Field Service Engineer to provide calibration, testing, troubleshooting, repair and installation of semiconductor equipment at customer sites located throughout the world and remote support of other field service representatives as needed.
Extensive travel will be required.
Specific Duties Include: Performs factory and onsite installation, maintenance, calibration and repair of semiconductor equipment at customer sites throughout the world Provides remote technical support to other field service representatives Interface with customers with a strong focus on customer satisfaction Provide cross training to other field service representatives Write and/or modify technical procedures and other related documentation as required Manage down equipment events with a strong sense of ownership from initial notification to closure fostering a mutually agreed root cause identification and correction Provide first level applications support to the customer Manage spare parts inventory and ensure proper paperwork on parts consumed Document failures through RAVE failure analysis and corrective action systems Document all pertinent job related data using RAVE's CRM system Regularly interface with manufacturing, engineering, and applications groups Provide emergency onsite field service during critical system down events Perform other duties as requested.
Minimum for the Bachelor's Degree or higher in Mechanical Engineering with at least a 3.
0 GPA Demonstrated proficiency and experience in Solidworks software At least six (6) months' experience in capital equipment troubleshooting/service for the mask/reticle segment of the semiconductor industry Demonstrated proficiency and experience with Microsoft Office suite including Power Point, Word and Excel and Microsoft Project software Ability to travel extensively (approx.
2-3 weeks/month as needed) domestically and internationally Strong interpersonal and communication skills Send resume to: (please use the apply button below) RAVE LLC 430 S.
Congress Ave.
, Suite 7 Delray Beach, FL 33445 Attn: Human Resources (please use the apply button below) (please use the apply button below) Equal Opportunity Employer Vet/Disabled.
To apply, please e-mail your resume to (please use the apply button below) or mail to 430 S.
Congress Ave.
Ste 7, Delray Beach, Fl.
33445 or use the 'apply now' button below:
Extensive travel will be required.
Specific Duties Include: Performs factory and onsite installation, maintenance, calibration and repair of semiconductor equipment at customer sites throughout the world Provides remote technical support to other field service representatives Interface with customers with a strong focus on customer satisfaction Provide cross training to other field service representatives Write and/or modify technical procedures and other related documentation as required Manage down equipment events with a strong sense of ownership from initial notification to closure fostering a mutually agreed root cause identification and correction Provide first level applications support to the customer Manage spare parts inventory and ensure proper paperwork on parts consumed Document failures through RAVE failure analysis and corrective action systems Document all pertinent job related data using RAVE's CRM system Regularly interface with manufacturing, engineering, and applications groups Provide emergency onsite field service during critical system down events Perform other duties as requested.
Minimum for the Bachelor's Degree or higher in Mechanical Engineering with at least a 3.
0 GPA Demonstrated proficiency and experience in Solidworks software At least six (6) months' experience in capital equipment troubleshooting/service for the mask/reticle segment of the semiconductor industry Demonstrated proficiency and experience with Microsoft Office suite including Power Point, Word and Excel and Microsoft Project software Ability to travel extensively (approx.
2-3 weeks/month as needed) domestically and internationally Strong interpersonal and communication skills Send resume to: (please use the apply button below) RAVE LLC 430 S.
Congress Ave.
, Suite 7 Delray Beach, FL 33445 Attn: Human Resources (please use the apply button below) (please use the apply button below) Equal Opportunity Employer Vet/Disabled.
To apply, please e-mail your resume to (please use the apply button below) or mail to 430 S.
Congress Ave.
Ste 7, Delray Beach, Fl.
33445 or use the 'apply now' button below: