Front Desk/Spa Concierge - Royal Palm Hotel South Beach

Greet guests and explain the process of the spa experience by knowing service protocols.

Answer guest questions in a professional, upbeat manner!.

Apply professional knowledge and creativity to the work environment.

Provide an excellent experience to our guest by providing 5 Star Service!.

Educate the guest about home care products and make recommendations based on the individual needs of the guest.

Candidate will be comfortable with: Scheduling Guest Reservations in Point of Sale Computer System.

Greeting & Checking in Guest.

Strong phone, written, and verbal communication skills.

Ability to handle sensitive guest Opportunities.

Retail Sales.

Cash Handling and Register Procedures.

Answering Phones, Checking Messages, and emailing.

Ability to multitask the above mentioned responsibilities.

Standing for prolonged periods of time.

Proficiency in Word, Excel, and Email communications.

Able to work weekends, holidays and nights.

Must have reliable transportation.

Equal Opportunity Employer.