Claims Adjuster Level I - Trainee

Gainsco Auto Insurance
Miami, Florida
Not Specified
Sep 10, 2018
Nov 03, 2018

Are You Driven? We are.

GAINSCO Inc. is a property and casualty insurance holding company. Through our insurance brand, GAINSCO Auto Insurance, we concentrate our efforts on the nonstandard personal automobile market, specializing in minimum-limits personal auto insurance. GAINSCO was established in 1978 as a Texas corporation and is based in Dallas, with a regional office in Miami. Our insurance operations are conducted through MGA Insurance Company Inc., a Texas corporation.


At GAINSCO we are committed to championship performance. This commitment is epitomized by the championship-winning No. 99 racing team we sponsor and is experienced by our customers every day in the way we service their needs. We are driven to provide:

  • An insurance product that is flexible and customizable
  • Superior customer support and claims handling
  • A solid company that customers can rely on
  • A unique culture allowing employees to succeed and develop themselves in a company with real opportunities for advancement

Job Purpose: To investigate, evaluate and settle claims, applying technical knowledge and human relations skills to effect fair and prompt disposal of claims and to contribute to a reduced loss ratio

Essential Job Results:

% of Time

Results Expected and Duties Performed


Establishes proof of loss by studying documentation submitted; assembling additional information as required from outside sources such as claimant, witnesses, physician, employer, hospital, and other insurance companies; initiates investigation of liability disputes, as well as questionable claims


Resolves claim by approving or denying documentation; calculating benefits due; initiating payment or composing denial letter


Ensure legal compliance by following guidelines, company policies, and state and federal insurance regulations

Required behaviors for all positions:

  • Communicate with co-workers, management customers, vendors, and others in a courteous and professional manner
  • Conform with and abide by all Company codes, regulations, policies, values, work procedures and instructions
  • Regular attendance
  • Established Tenure preferred

Education: Bachelors degree or higher (with two years work experience within field of major, is preferred).

Experience: Previous Liability Claims experience within an Insurance environment is preferred.

Skills and Abilities: Excellent verbal and written communications skills; ability to manage own time while prioritizing multiple tasks; ability to remain calm when dealing with difficult customers; effective negotiating skills; ability to gather and analyze information in order to evaluate results and choose the best solution to the problem.

Other: A valid State Adjusters License where required; Bilingual (English/Spanish) preferred; occasional weekend work is required.

Compensation: Competitive salary based on experience. Excellent benefits package: medical, dental, vision insurance, life insurance, short term and long term disability insurance, 401K, Paid Vacation and Holidays.

GAINSCO is an Equal Employment Opportunity Employer

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