Claims Adjuster Level I - Trainee
Are You Driven? We are.
GAINSCO Inc. is a property and casualty insurance holding company. Through our insurance brand, GAINSCO Auto Insurance, we concentrate our efforts on the nonstandard personal automobile market, specializing in minimum-limits personal auto insurance. GAINSCO was established in 1978 as a Texas corporation and is based in Dallas, with a regional office in Miami. Our insurance operations are conducted through MGA Insurance Company Inc., a Texas corporation.
Why Join GAINSCO?
At GAINSCO we are committed to championship performance. This commitment is epitomized by the championship-winning No. 99 racing team we sponsor and is experienced by our customers every day in the way we service their needs. We are driven to provide:
- An insurance product that is flexible and customizable
- Superior customer support and claims handling
- A solid company that customers can rely on
- A unique culture allowing employees to succeed and develop themselves in a company with real opportunities for advancement
Job Purpose: To investigate, evaluate and settle claims, applying technical knowledge and human relations skills to effect fair and prompt disposal of claims and to contribute to a reduced loss ratio
Essential Job Results:
% of Time
Results Expected and Duties Performed
Establishes proof of loss by studying documentation submitted; assembling additional information as required from outside sources such as claimant, witnesses, physician, employer, hospital, and other insurance companies; initiates investigation of liability disputes, as well as questionable claims
Resolves claim by approving or denying documentation; calculating benefits due; initiating payment or composing denial letter
Ensure legal compliance by following guidelines, company policies, and state and federal insurance regulations
Required behaviors for all positions:
- Communicate with co-workers, management customers, vendors, and others in a courteous and professional manner
- Conform with and abide by all Company codes, regulations, policies, values, work procedures and instructions
- Regular attendance
- Established Tenure preferred
Education: Bachelors degree or higher (with two years work experience within field of major, is preferred).
Experience: Previous Liability Claims experience within an Insurance environment is preferred.
Skills and Abilities: Excellent verbal and written communications skills; ability to manage own time while prioritizing multiple tasks; ability to remain calm when dealing with difficult customers; effective negotiating skills; ability to gather and analyze information in order to evaluate results and choose the best solution to the problem.
Other: A valid State Adjusters License where required; Bilingual (English/Spanish) preferred; occasional weekend work is required.
Compensation: Competitive salary based on experience. Excellent benefits package: medical, dental, vision insurance, life insurance, short term and long term disability insurance, 401K, Paid Vacation and Holidays.
GAINSCO is an Equal Employment Opportunity Employer