Customer Service Representative / Producer
- 2+ YEARS INSURANCE PROPERTY & CASUALTY SALES EXPERIENCE
- 4-40 or 2-20 license
- Bilingual a plus (English/Spanish)
- Proficient with quoting auto insurance
- Have a friendly disposition and a positive attitude
- Organized and possess strong attention to detail
- Confident, self-starter who has the ability to work independently and prioritize workload
- Professional phone etiquette
- Excellent communication skills, both verbal and written
- Accurate data entry skills, including moving between multiple computer screens while entering data
- Must have good attendance, be punctual, and honest
- Homeowners and Commercial experience a plus!
- Provide excellent service to all customers
- Solicit for new business via telephone, networking, and other lead sources
- Maintain files and obtain all necessary documents and supporting information
- Manage all Cross Sale Opportunities
- Work as a team to procure new business, renewal retention, reinstatements
- Anticipate future needs of the policyholder by developing a relationship with the client
- Process Tag and Title work
Hours: Our agency is open Monday through Friday from 9:30 AM to 5:30 PM and Saturdays from 9:00 AM to 1:00 PM. Employees alternate working on Saturdays.
AVA Insurance Group is a family owned and operated business located in Hallandale Beach. Our goal is to provide sound, honest service to all customers; always having their best interests at hand. We are committed to offering a decent and safe work environment, where all employees are treated with respect.