Claims Specialist Lead - Injury

Progressive Insurance
West Palm Beach, Florida
Not Specified
Apr 06, 2021
May 25, 2021

As a claims specialist on our team, you'll play a critical role in our ability to successfully and efficiently resolve large-loss injury claims valued over $60k. Investigating complex and high-risk claims – which may have some litigation features – you'll consult with police officers, medical professionals, claimants and others involved in the accident. The information gathered will then be used while determining coverage, liability and the total value of the claim.

Must-have qualifications

  • Bachelor's degree or higher and one year of injury or medical claims handling experience
  • Instead of a degree, a minimum of three years claims handling or related experience, of which one year must be injury or medical claims handling experience

Preferred skills

  • Ability to quickly build rapport and successfully effect settlements
  • Strong negotiation and customer service skills
  • Excellent organization and problem-solving skills along with ability to multi-task and prioritize
  • Knowledge of the rules of civil procedures in terms of filing/answering suit, discovery deadlines, and venue
  • Ability to direct the use of discovery tools such as interrogatories, depositions and production of document


  • $80,000/year pending experience
  • Gainshare bonus up to 24% of your eligible earnings based on company performance


  • 401(k) with dollar-for-dollar company match up to 6%
  • Medical, dental & vision, including free preventative care
  • Wellness & mental health programs
  • Health care flexible spending accounts, health savings accounts, & life insurance
  • Paid time off
  • Paid & unpaid sick leave where applicable, as well as short & long-term disability
  • Parental & family leave; military leave & pay
  • Diverse, inclusive & welcoming culture with Employee Resource Groups
  • Career development & tuition assistance

Equal Opportunity Employer

Similar jobs

Similar jobs