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Training Specialist

Work From Home

PLEASE NOTE: Your application will expire one year from the time of submission. Please feel free to apply to any other positions for which you may qualify.

At Florida Virtual School (FLVS), we value our diverse and dedicated team of instructors and support staff.  Our values of excellence, innovation, community, balance, and communication create a work environment in which everyone feels confident and appreciated.  FLVS does more than just talk about our values; we live them and rely on them to be the foundation of everything we do.

We recognize that without the instructors and staff who comprise our team, we would not be able to give our students the educational experience they deserve. Whether you're part of our instructional staff working with students one-on-one to propel them toward success or one of our support staff members working tirelessly to ensure the FLVS journey is the cutting-edge experience you'd expect from the industry leader, all of us at FLVS work with a common commitment in mind – the student is at the center of every decision we make. FLVS employees are passionate about delivering high-quality digital learning on a robust online platform to achieve content mastery for student success.

Our employees enjoy competitive salaries, a well-rounded benefits package, paid time off (including holidays, vacation, and sick leave), and an array of professional development opportunities.  We're always looking to add to our team of more than 3,000 dedicated professionals who are leading online education worldwide with transformative digital solutions – personalized to every student. 

Job Posting End Date:

Deadline to apply is 11:59 PM on

11-28-2021

Job Title:Training Specialist

Contract Type:Employee

Annual Salary:$50,163.00 - $80,696.00

(Support staff salary will be based on internal equity and experience)

Location:FL - HOME OFFICE

Job Description Summary:Our Mission is to deliver a high quality, technology-based education that provides the skills and knowledge students need for success.

FLVS does not discriminate in admission or access to, or treatment or employment in its programs and activities on the basis of race, color, religion, age, sex, national origin, marital status, disability, genetic information or any other reason prohibited by law.

The Position:

Position General Summary:

The Training Specialist successfully implements all FLVS employee orientation programs (internal and franchise), professional development opportunities for staff, and works with managers to train staff. The Training Specialist performs a variety of duties including the scoping, designing, and creating training content and materials and the facilitation of FLVS training programs. The Training Specialist utilizes evaluation methodologies for the purpose of determining quality of internal training programs. The Training Specialist facilitates the implementation of Professional Learning Communities.

Essential Position Functions:

  • Create, facilitate, and adjust FLVS new employee training programs to ensure successful onboarding of new employees to meet organizational needs

  • Plan, develop, and provide training and staff development programs, using knowledge of the effectiveness of methods of instruction for adult learners such as classroom training, demonstrations, online delivery, on-the-job training, conferences, and workshops

  • Develop, update, and facilitate the implementation of Professional Learning Communities for instructional staff

  • Lead and facilitate tasks, as directed by Manager, related to annual i3 inservice

  • Develop and implement a training curriculum for end users of all levels, as dictated by organizational goals and objectives

  • Work with managers, both instructional and support, to assist and provide one-on-one training as needed with staff

  • Evaluate the quality of internal training programs, implementing changes as necessary

  • Analyze departmental processes and procedures for effectiveness and program enhancement opportunities

  • Review and evaluate training for alignment with national standards for professional development

  • Interview stakeholders, subject matter experts, and teachers to determine instructional design requirements for the development of training courses; write required documents

  • Review training materials and documentation and keep them up to date

  • Maintain knowledge of training trends, opportunities, and issues

  • Meet professional obligations through efficient work habits such as, meeting deadlines, honoring schedules, coordinating resources and meetings in an effective and timely manner, and demonstrate respect for others

  • All work responsibilities are subject to having performance goals and/or targets established

(These essential functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job-related duties as required.)

Minimum Requirements:

Education/Licensure/Certification:

  • Bachelor's degree

  • Professional Teaching Certificate from FLDOE, preferred

Experience:

  • Three years of online teaching experience or three years of related experience in the design, development, and delivery of staff training/professional development

Knowledge, abilities, and skills:

  • Knowledge of the principles of training

  • Ability to apply training best practices and instructional design principles

  • Knowledge of evaluation and analysis methods for content and delivery processes

  • Ability to apply quality methods of instruction for adult learners

  • Ability to write and assess learning objectives

  • Knowledge of computer operation and office software

  • Ability to evaluate, audit, deduce, and/or assess data and/or information using established criteria, showing good judgment in the vetting process

  • Ability to exercise independent judgment to adopt or modify methods and standard to meet variations in assigned objectives

  • Strong customer relationship skills

  • Strong verbal and written communication skills

  • Ability to prioritize tasks and meet aggressive deadlines

  • Ability to apply principles of persuasion and/or influence

  • Ability to work varying shifts to meet training schedule needs

CORE COMPETENCIES FOR SUCCESS

COMMUNICATION SKILLS

Clearly and effectively conveys and/or presents information verbally; summarizes what was heard to mitigate miscommunication; Shares ideas and perspectives and encourages others to do the same; Informs others involved in a project of new developments; Disseminates information to other employees, as appropriate; Effectively uses multiple channels to communicate important messages; Keeps supervisor well informed about progress and/or problems in a timely manner; Writes in a clear, concise, organized and convincing way for a variety of target audiences; The written message is consistently error-free; The written message has the desired effect on the target audience

CUSTOMER FOCUS

Prioritizes customers (internal and external) and their needs as primary and is dedicated to meeting their expectations; Develops and maintains customer relationships; builds credibility and trust; Quickly and effectively solves customer problems; Provides prompt, attentive service in a cheerful manner; adapts to changing information, conditions or challenges with a positive attitude; Incorporates customer feedback into delivery of service to provide the best experience possible for the customer; Actively promotes FLVS in community by serving as a FLVS ambassador or volunteer

INTERPERSONAL SKILLS

Relates well with others; Treats others with respect; Shares views in a tactful way; Demonstrates diplomacy by approaching others about sensitive issues in non-threatening ways; Considers and responds appropriately to the needs, feelings and capabilities of others; Fosters an environment conducive to open, transparent communication among all levels and positions; Takes the initiative to get to know internal and external customers

FUNCTIONAL/TECHNICAL EXPERTISE

Has the skills, abilities, knowledge and experience to be successful in functional area of expertise; Dedicates time and energy to keeping abreast of the latest information related to area of expertise and technology; Picks up on technology quickly; Does well in technical courses and seminars; Produces high quality work in organized and timely fashion

INDIVIDUAL CONTRIBUTOR COMPETENCIES FOR SUCCESS:

PEER RELATIONSHIPS

Finds common ground and solves problems for the good of all; Can represent his/her own interests and yet be fair to other groups; Solves problems with peers with minimal “noise”; Is seen as a team player and is cooperative; Easily gains trust and support peers; Encourages collaboration; Is candid with peers

CREATIVITY

Comes up with a lot of new and unique ideas; Easily makes connections among previously unrelated notions; Tends to be seen as original and value-added in brainstorming sessions; Takes calculated risks; Is not afraid to try new things and potentially “fail fast”

SELF KNOWLEDGE

Seeks feedback; Gains insight from mistakes; Is open to constructive criticism; isn't defensive; Proactively seeks to understand his/her strengths and areas for growth; applies information to best serve organization; Recognizes how his/her behavior impacts others and incorporates insight into future interactions

PLANNING

Accurately scopes out length and difficulty of tasks and projects; Sets objectives and goals; Breaks down work into the process steps; Develops schedules and task/people assignments; Anticipates and adjusts for problems and roadblocks; Measures performance against goals; Evaluates results

ORGANIZING

Uses his/her time effectively and efficiently; Concentrates his/her efforts on the more important priorities; Can attend to a broader range of activities as a result of organizing time efficiently; Can marshal resources (people, funding, material, support) to get things done; Can orchestrate multiple activities at once to accomplish a goal; Arranges information and files in a useful manner

PROBLEM SOLVING

Uses rigorous logic and methods to solve difficult problems with effective solutions; Probes all fruitful sources for answers; Can see hidden problems; Is excellent at honest analysis; Looks beyond the obvious and doesn't stop at the first answers

DRIVE FOR RESULTS

Can be counted on to exceed goals successfully; Very bottom-line oriented; Steadfastly pushes self and others for results; Is full of energy for the things he/she sees as challenging; Not fearful of acting with a minimum of planning; Consistently seizes opportunities; Consistently exceeds goals

Physical Requirements and Environmental Conditions:

  • Frequency of travel: Occasional travel is required for meetings, trainings and conferences; location may vary and may require overnight stays
  • Light physical activities and efforts required working in an office environment

(Reasonable accommodations will be made in accordance with existing ADA requirements for otherwise qualified individuals with a disability.)