PLEASE NOTE: Your application will expire one year from the time of submission. Please feel free to apply to any other positions for which you may qualify.
At Florida Virtual School (FLVS), we value our diverse and dedicated team of instructors and support staff. Our values of excellence, innovation, community, balance, and communication create a work environment in which everyone feels confident and appreciated. FLVS does more than just talk about our values; we live them and rely on them to be the foundation of everything we do.
We recognize that without the instructors and staff who comprise our team, we would not be able to give our students the educational experience they deserve. Whether you're part of our instructional staff working with students one-on-one to propel them toward success or one of our support staff members working tirelessly to ensure the FLVS journey is the cutting-edge experience you'd expect from the industry leader, all of us at FLVS work with a common commitment in mind – the student is at the center of every decision we make. FLVS employees are passionate about delivering high-quality digital learning on a robust online platform to achieve content mastery for student success.
Our employees enjoy competitive salaries, a well-rounded benefits package, paid time off (including holidays, vacation, and sick leave), and an array of professional development opportunities. We're always looking to add to our team of more than 3,000 dedicated professionals who are leading online education worldwide with transformative digital solutions – personalized to every student. Job Posting End Date:
Deadline to apply is 11:59 PM on
Annual Salary:$72,450.00 - $112,450.00
(Support staff salary will be based on internal equity and experience)Location:
FL - HOME OFFICEJob Description Summary:
Our Mission is to deliver a high quality, technology-based education that provides the skills and knowledge students need for success.
FLVS does not discriminate in admission or access to, or treatment or employment in its programs and activities on the basis of race, color, religion, age, sex, national origin, marital status, disability, genetic information or any other reason prohibited by law.The Position:
Position General Summary:
The Database Administrator is responsible for a broad range of tasks, including the day-to-day administration of database tools and platforms, as well as support for database monitoring and management systems. The Database Administrator has significant responsibilities for the database administration of a wide variety of IT systems and platforms such as custom developed products, integrations, and 3rd party products.
Essential Position Functions:
Perform database research, design, analysis, deployment, configuration management, and administration on designated technology platforms, including database monitoring and management tools, on-premises database platforms, and cloud-hosted database platforms
Perform database deployment, configuration management, and administration, in accordance with the defined policies, standards and procedures, as well as with industry best practices and vendor guidelines to mitigate risk and prevent capacity, performance, and availability issues
Perform database deployments, including objects, reports, cubes, and packages
Assist internal and external teams and business partners by ensuring that database considerations are factored in the evaluation, selection, design, installation, configuration, and testing processes of hardware, software, and cloud products
Assist with the creation and maintenance of best practices and database standards
Create and maintain database processes, procedures, and automation jobs
Assist with database threat and vulnerability assessments, in some cases followed by appropriate remedial action, to ensure that systems are protected from known and potential threats and are free from known vulnerabilities
Responds to critical issues that negatively affect the performance, availability, or capacity of designated technology platforms, including analyzing and correcting issues related to the configurations, policies, stored procedures, and queries
Respond to incidents, requests, notifications, and alerts in the designated queue of the problem management system
Provide mentorship and training to team members in the use of database management and compliance tools, the preparation of reports, and the resolution of database issues
Participate in the on-call rotation
Meet professional obligations through efficient work habits such as, meeting deadlines, honoring schedules, coordinating resources and meetings in an effective and timely manner, and demonstrate respect for others
All work responsibilities are subject to having performance goals and/or targets established
(These essential functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job related duties as required.)
Three years' experience supporting enterprise-class systems
Three years' experience deploying and configuring database systems, preferability Microsoft SQL Server, Oracle MySQL Server, or MongoDB
Three years' data warehouse, reporting, and analytics experience, preferably using SQL, procedures, reports, cubes, and packages
Three years' experience deploying and configuring systems in the Public Cloud using Infrastructure as a Service, Platform as a Service, and Software as a Service cloud service models
Knowledge, Skills and Abilities:
Knowledge of Agile values and principles, Scrum ceremonies, and software engineering practices, including continuous integration, continuous delivery, and Infrastructure as Code.
Knowledge of information technology service management principles, including capacity and performance management, availability management, change management, configuration management, incident and request management, and process evaluation.
Fundamental knowledge of IT infrastructure, including firewalls, servers, storage, virtualization, and associated network protocols and concepts.
Script development skills using languages like T-SQL, Bash, or PowerShell
Strong written and verbal communication skills
Strong interpersonal skills
Excellent customer service skills
Strong organizational skills
Strong attention to detail skills
Ability to understand organizational mission, values, and goals and consistently apply this knowledge to delivering high-quality, prompt, and efficient service to the business
Ability to function effectively in a high demand environment
Ability to work independently and as a team member
Ability to compile, review, categorize, prioritize, analyze and interpret data and/or information
CORE COMPETENCIES FOR SUCCESS:
Clearly and effectively conveys and/or presents information verbally; summarizes what was heard to mitigate miscommunication; Shares ideas and perspectives and encourages others to do the same; Informs others involved in a project of new developments; Disseminates information to other employees, as appropriate; Effectively uses multiple channels to communicate important messages; Keeps supervisor well informed about progress and/or problems in a timely manner; Writes in a clear, concise, organized and convincing way for a variety of target audiences; The written message is consistently error-free; The written message has the desired effect on the target audience.
Prioritizes customers (internal and external) and their needs as primary and is dedicated to meeting their expectations; Develops and maintains customer relationships; builds credibility and trust; Quickly and effectively solves customer problems; Provides prompt, attentive service in a cheerful manner; adapts to changing information, conditions or challenges with a positive attitude; Incorporates customer feedback into delivery of service to provide the best experience possible for the customer; Actively promotes FLVS in community by serving as a FLVS ambassador or volunteer
Relates well with others; Treats others with respect; Shares views in a tactful way; Demonstrates diplomacy by approaching others about sensitive issues in non-threatening ways; Considers and responds appropriately to the needs, feelings and capabilities of others; Fosters an environment conducive to open, transparent communication among all levels and positions; Takes the initiative to get to know internal and external customers
FUNCTIONAL /TECHNICAL EXPERTISE
Has the skills, abilities, knowledge and experience to be successful in functional area of expertise; Dedicates time and energy to keeping abreast of the latest information related to area of expertise and technology; Picks up on technology quickly; Does well in technical courses and seminars; Produces high quality work in organized and timely fashion
INDIVIDUAL CONTRIBUTOR COMPETENCIES FOR SUCCESS:
Finds common ground and solves problems for the good of all; Can represent his/her own interests and yet be fair to other groups; Solves problems with peers with minimal “noise”; Is seen as a team player and is cooperative; Easily gains trust and support peers; Encourages collaboration; Is candid with peers
Comes up with a lot of new and unique ideas; Easily makes connections among previously unrelated notions; Tends to be seen as original and value-added in brainstorming sessions; Takes calculated risks; Is not afraid to try new things and potentially “fail fast”
Seeks feedback; Gains insight from mistakes; Is open to constructive criticism; isn't defensive; Proactively seeks to understand his/her strengths and areas for growth; applies information to best serve organization; Recognizes how his/her behavior impacts others and incorporates insight into future interactions
Accurately scopes out length and difficulty of tasks and projects; Sets objectives and goals; Breaks down work into the process steps; Develops schedules and task/people assignments; Anticipates and adjusts for problems and roadblocks; Measures performance against goals; Evaluates results
Uses his/her time effectively and efficiently; Concentrates his/her efforts on the more important priorities; Can attend to a broader range of activities as a result of organizing time efficiently; Can marshal resources (people, funding, material, support) to get things done; Can orchestrate multiple activities at once to accomplish a goal; Arranges information and files in a useful manner
Uses rigorous logic and methods to solve difficult problems with effective solutions; Probes all fruitful sources for answers; Can see hidden problems; Is excellent at honest analysis; Looks beyond the obvious and doesn't stop at the first answers
DRIVE FOR RESULTS
Can be counted on to exceed goals successfully; Very bottom-line oriented; Steadfastly pushes self and others for results; Is full of energy for the things he/she sees as challenging; Not fearful of acting with a minimum of planning; Consistently seizes opportunities; Consistently exceeds goals
Physical Requirements and Environmental Conditions:
Frequency of travel: Occasional travel is required for meetings, trainings and conferences; location may vary and may require overnight stays
Light physical activities and efforts required working in an office environment
(Reasonable accommodations will be made in accordance with existing ADA requirements for otherwise qualified individuals with a disability.)