Field Auto Technical Adjuster - Ft. Myers, FL ($1,500 New Hire Sign-On Bonus)
The world isnt standing still, and neither is Allstate. Were moving quickly, looking across our businesses and brands and taking bold steps to better serve customers evolving needs. Thats why now is an exciting time to join our team. Youll have opportunities to take risks, challenge the status quo and shape the future for the greater good.
Youll do all this in an environment of excellence and the highest ethical standards a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.Plus, Allstate is changing how, when, and where we work-to lead us boldly into our future. We're empowering our employees to create better ways of working through more intentional use of communication and collaboration practices, processes and tools.
Everything we do at Allstate is driven by a shared purpose: to protect people from lifes uncertainties so they can realize their hopes and dreams. For more than 89 years weve thrived by staying a step ahead of whatevers coming next to give customers peace of mind no matter what changes they face. We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. Weve been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection. We are the Good Hands. We dont follow the trends. We set them.Must Live in Ft. Myers, FL
$1,500 New Hire Sign-on Bonus
Must Live in Ft. Myers, FLJob Description:
Now is an exciting time to join Allstate! One of the worlds most trusted brands is building a team of enthusiastic colleagues, who together, are helping guide customers to live a life well protected. Join us and youll have everyday opportunities to learn, grow and shape your future while pursuing your desire to do good for others.
Field Auto Technical Adjuster I is responsible for providing a superior level of customer service and attention to customers who have a vehicle that needs repaired. The individual virtually or physically inspects damage to a vehicle (which may include automobiles, motorcycles, all-terrain vehicles and recreational vehicles), writes damage repair estimates, completes total loss valuation and negotiates complex settlements with repair facilities, tow yards, customers, and estimates repair times for rental/loss of use.
A day in the life of a Field Auto Tech Adjuster:
Communicate empathetically with customers and help them through their claim process in a fast, fair and easy manner
Efficiently write or review accurate estimates and supplements based on photos, with opportunity to learn and leverage video and or / physical inspection skills.
Perform parts searches
Review, reconcile, and negotiate with, repair facilities, customers and claimants
Work in multiple workstreams (Field Inspections, Quick Foto Claims, Waivers, Virtual Assist, Tech Reviews, Total loss)
Use data and analytics to problem solve and contribute to team goals by sharing ideas and opinions.
Flexibility to work independently as part of a virtual team. May be required to travel to local office periodically
The ability to work independently starting your day from home, and traveling to various locations to restore peoples lives through outstanding customer service
Youre provided with comprehensive training:
We cover the cost to help you study for and earn your license
We offer full paid virtual training plus on the job training
Ongoing training opportunities for continuous improvement
Wherewill I work?
This is a field position. Candidate must reside withinFt. Myers, FL
Candidates typicallystart their day from their Home Based Office andtravel to various locations within their assigned territory
Work schedule: To be determined based on business needs.
Flexible work arrangements (From home or local office where applicable)
Weekend rotations with comp day
Notice of Licensing Requirement:
As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license.
If required, the Hiring Manager will work with you along with the Centralized Licensing team to ensure that you are properly licensed.
Licensing required; multiple markets preferred. Required to obtain required licenses within 60 days of hire.
Youre a great match for this role if you have:
You are a high school or GED graduate
You have 18 months or more of Auto Estimating / Body Shop / Insurance Experience
You have prior experience using auto estimating programs such as: CCC One, Audatex, or Mitchell
You enjoy the ability to work independently starting your day from home, and traveling to various locations to restore peoples lives through outstanding customer service
View problems and setbacks as opportunities for improvement and look forward to coming up with creative solutions
Value providing an effortless customer service experience
Are organized and able to multi-task in a fast-paced environment
Are known for clear and professional communication both written and verbal
Being bilingual and/or having prior military experience is a plus
This position is not available for California, Alaska, and Hawaii residents
Salary range: $56,600 - $82,500. per year, based on experience and qualifications
New Hire Sign on Bonus: $1,500
Paid training and licensing
Generous paid time off (PTO)
Discounted gym memberships
Cafeteria style health insurance plan- starts day one!
401K match and pension plan
Volunteer opportunities + matching donations
Monthly connectivity reimbursement to offset the costs of internet and phone expenses
Company Vehicle (vehicle dependent on mileage and area of coverage) and cell phone may be provided based on business need.
Visit AllstateGoodLife.com to learn moreNotes:
The preceding description is not designed to be a complete list of all duties and responsibilities. May be required to perform other related duties as assigned. Regular, predictable attendance is an essential function of this job.
The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.
Good Work. Good Life. Good Hands.
As a Fortune 100 company and industry leader, we provide a competitive salary but thats just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, youll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.For a full description of Allstates benefits, visit allstate.jobs/benefits
Allstate generally does not sponsor individuals for employment-based visas for this position.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
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