Senior Enablement Architect Manager

33010, Hialeah
Not Specified
Jun 22, 2022
Aug 17, 2022

The Global Business Enablement team within GRM Global Digital Ecosystem is actively looking for a Business Readiness and Enablement Architect.

Motivated individuals who are passionate about advancing Liberty Mutual East and West goals to leverage modern technology to accelerate our speed and drive efficiency. A Business Readiness and Enablement Architect interprets and contextualizes the Market's needs into process requirements, and develops specific artifacts such as readiness assessment, end-to-end and sub-process maps, and customer journeys to help bridge the gap between strategy and execution. 


As a Business Readiness and Enablement Architecture you will interact with East and West Business and Technical, cross-functional teams on initiatives that support the GDE Roadmap and the overarching GRM East and West strategy. Some key responsibilities include, but may not be limited to:

  • Build & cultivate a forward-looking business capability map based on the strategic priorities of the organization
  • Identify optimization potentials, such as leveraging shared capabilities between products, channels, countries, and regions
  • Simplify our business environment by identifying how efforts across functions fit together and via reuse identification and business process optimization
  • Make recommendations regarding the sequencing of technology roadmaps
  • Adopts and promotes a business capability lens/mindset across Solutions Delivery and Technology teams to enable the business and IT to better strategize, prioritize and develop solutions to meet business needs and advance the GRM East and West strategy
  • Provides thought leadership to Global Product Managers, Solutions Delivery, and Technology partners
  • Collaborates with technology squads/teams and product owners to develop a strong understanding of the technologies and systems they support
  • The ideal candidate is comfortable working both independently and as part of a team as you manage a portfolio of projects to include those considered complex in nature with function-wide and/cross country/region impact. Provides updates to manager and collaborates with a manager regarding highly complex matters requiring escalation.
  • Manage the entire lifecycle of the project, from an initial understanding of requirement, design process, and support solution definition, leading teams to fully define requirements for the Global Digital Ecosystem
  • Works with business and technology stakeholders to identify problems and/or opportunities
  • Escalates and works to resolve issues that serve as roadblocks and/or place project objectives at risk.
  • Identifies and provides visibility into trade-offs between options, while strongly influencing recommended approach
  • Adeptly builds consensus and gains buy-in among stakeholders across the organization.
  • English and Spanish are required (Portuguese is nice to have)
  • BPMN, Lean, Agile, and Project Management certifications and/or strong experience
  • Minimum of 10 years of relevant experience to include project management work.
  • Competencies typically acquired through a bachelor's degree or equivalent experience. Advanced degree preferred.
  • Fluent in English and Spanish is required, Portuguese preferred
  • Advanced knowledge of project management tools.
  • Strong ability to adapt and address unique challenges in collaborative and creative ways. Project management certification strongly preferred.
  • Displays advanced communication, organizational, analytical, critical thinking, and team building skills as well as advanced presentation, influencing, and relationship management skills.
  • Advanced business operations knowledge to include understanding the function's value chain and market conditions strongly preferred.

At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. That's why we provide an environment focused on openness, inclusion, trust and respect. Here, you'll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession.

Liberty Mutual has proudly been recognized as a Great Place to Work by Great Place to Work® US for the past several years. We were also selected as one of the 100 Best Places to Work in IT on IDG's Insider Pro and Computerworld's 2020 list. For many years running, we have been named by Forbes as one of America's Best Employers for Women and one of America's Best Employers for New Graduatesas well as one of America's Best Employers for Diversity. To learn more about our commitment to diversity and inclusion please visit:

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit:

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

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