Agency Customer Service Representative

Location
Boca Raton, Florida
Salary
$30,000 - $49,999
Posted
Jul 23, 2022
Closes
Sep 20, 2022
Ref
6713164#GIJtoGJS.1
Industry
Insurance
Category
Insurance

Employment opportunities available for an insurance customer service professional.

Potential candidates will work as a member of a team that is focused on providing insurance and financial products to help customers protect their homes, cars, boats, RVs, personal property etc. Agency staff members perform the fundamental role of customer support and reinforcing client relationships. This position can be PT or FT in the office or remote.

Key Responsibilities:

  • Ensure positive customer experience with every interaction
  • Maintaining accurate documentation
  • Retaining client relationships by providing excellent customer service
  • Maintain a 4-40, 2-20 or 20-44 Insurance License

Job Duties:

  • Answer incoming customer inquiries
  • Collaborate with management teams to stay updated on new products, services, and policies
  • Record customer information within our customer service database
  • Engage with clients in a friendly and professional manner while actively listening to their concerns
  • Offer support and solutions to customers in accordance with the company's customer service policies

Experience:

  • Excellent communication skills
  • Confident and independent
  • Efficient and driven to fulfill customer needs
  • Strong computer skills
  • Must have ability to multi-task

 

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