PIP Demand Adjuster

33178, Doral
Not Specified
Aug 03, 2022
Oct 01, 2022

Are You Driven?® We Are.

We are a company of driven, enthusiastic and determined people. We celebrate achievement and success. We foster innovation, determination and recognition. Because of that, our employees feel recognized and rewarded for the contributions they make on a daily basis. At GAINSCO, it is our people that set us apart.

If you are looking for a place where you can make a difference, perceive how your work impacts the company, and be recognized for your efforts and passion, then GAINSCO is the company for you.


By joining GAINSCO, you become part of a dynamic and growing organization that has been recognized as a Top Workplace in both our Dallas and Miami offices.

GAINSCO's work environment rewards engaged individuals who have a desire to contribute and succeed. That's because our culture encourages individuals to grow their skills as they build their careers. Come join us and become a champion with GAINSCO.


  • Maintains workflow by corresponding with attorneys and medical providers; preparing supporting documents for response to attorney and/or medical provider.
  • Resolves claim up to specific limit by verifying policy coverage; analyzing recorded statements, medical records and information gathered by investigation; negotiating settlements; determining pay off amounts; issuing payments.
  • Maintains quality service by making timely contact and informing all relevant parties of Pre-Suit Demand ; proactively communicating with adjusters, management and key personnel in various departments.
  • Ensures legal compliance by accurately documenting findings and recommendations; handling claim file according to established guidelines and procedures within specified timeline.
  • Assists in other areas of PIP department on as needed basis when workload dictates need for additional staffing.

What is required?


  • High school or equivalent required. College degree preferred.


  • Valid Adjuster License in the State of Florida required.


  • Minimum 2-3 years PIP claims adjusting experience in the auto insurance industry.
  • Full understanding of auto claims investigations and claims processing.
  • Knowledge of auto insurance industry regulations and State of Florida PIP Statutes.
  • Knowledge of HIPPA Laws.

Skills and Abilities

  • Excellent verbal and written communications skills.
  • General office skills and basic math.
  • Ability to effectively manage own time and coordinate various tasks simultaneously.
  • Effective negotiating skills.
  • Ability to remain calm and professional when speaking with irate customers.
  • Ability to use logic and reasoning to identify approaches and solutions to problems.

Other Skills And Abilities

  • Ability to obtain a valid Adjuster License in all states that company sells policies

  • Maintain CE credits

  • Bilingual (English/Spanish) preferred

  • some weekend work is required

Office Equipment and Software

  • Computer, phone, printer, voice recorders, calculator, copier and fax.
  • MS Outlook, MS Word, MS Excel, Internet, AS400, Image Right and Claims Manager.

Decision Making

  • Must follow established steps and procedures.
  • Selects specific steps from established options.
  • Develops options by which work can be accomplished.
  • Sets priorities and standards of performance.

Interpersonal Communication

  • Daily interaction with medical providers, attorneys, co-workers and key personnel in other Departments.

Required behaviors for all positions

  • Communicate with co-workers, management, customers, vendors, and others in a courteous and professional manner
  • Conform with and abide by all Company codes, regulations, policies, values, work procedures and instructions
  • Regular attendance

What else do you need to know?

  • Competitive salary based on experience
  • Excellent benefits package: medical & dental (Basic plan FREE), vision insurance, life insurance, short term and long term disability insurance
  • Parental Leave Policy
  • 401K + Company Match
  • Paid Vacation + Sick days + Floating Holidays + Company determined Holidays

All offers are contingent upon a background investigation (including employment, education, criminal and DMV verification- when applicable) and a pre-employment drug test with results satisfactory to GAINSCO.

GAINSCO is an Equal Employment Opportunity Employer

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