DUCK CREEK CONFIGURATOR - REMOTE

Employer
Florida Peninsula Insurance Company
Location
Boca Raton, Florida
Salary
Not Specified
Posted
Jan 06, 2023
Closes
Mar 03, 2023
Ref
6752431#GIJtoGJS.1
Industry
Insurance
Category
Insurance
POSITION SUMMARY: The Duck Creek Configurator is a position in the Operations/policy administration organization. the Duck Creek Configurator will use the tools and resources within the policy administration system (PAS) to configure areas of the system including rates, rules, and forms. ESSENTIAL FUNCTIONS: The Duck Creek Configurator is responsible for the following activities aligned the area(s) of responsibility assigned (i.e. rules, rates, forms): Assist with monitoring the Operations helpdesk, perform triage, escalate requests to the appropriate parties and perform level one helpdesk support functions (i.e. setting up new users in various applications, assist with passwords). Respond to request for technical assistance in person, via phone or electronically. With supervision, Understands the business and regulatory requirements and ensures they are met prior to making configuration changes in the PAS. Reviews, analyzes, and evaluate business systems and user needs. Utilizes the configuration tools available in the PAS to make approved changes and performs testing to ensure they are functioning properly. Fix any defects found in testing as they relate to the product configuration. Performs peer review and quality testing on other configuration changes and changes as assigned. Documents requirements, including creating use cases and user stories documents. Keeps any knowledge base documents current. Writes and executes test plans and test scripts. Follows the best practices for code deployment including working on local repository and performing pull/push/merge code. Maintains accurate records in JIRA software, service desk and confluence applications. Generates routine project status reports in the format and within the timelines requested by management.#LI-Remote

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