Job Description
Company Description
Resource 4 Floors is South Florida's premier provider of flooring services for commercial projects, specializing in corporate offices, healthcare spaces, and higher education facilities. With over four decades of expertise, we offer tailored solutions from concept to completion, emphasizing sustainability and excellence for lasting results.
Resource 4 Floors offers competitive salaries and benefits, including 401K with matching benefit, Medical Premium contributions. This position is also eligible for vehicle and phone expenses reimbursements and annual bonus.
Job Summary:
The Operations Manager is responsible for overseeing all flooring installation projects, managing a diverse team of flooring mechanics, junior mechanics, helpers, and delivery associates, and ensuring the smooth operation of the warehouse. This role entails coordinating with project supervisors, maintaining inventory, ensuring adherence to safety and quality standards, and fostering effective communication between teams and clients.
Key Responsibilities:
Team Leadership and Development:
- Supervise and lead the flooring installation team, including Senior Flooring Mechanics, Junior Mechanics, Apprentices, and Delivery Associates.
- Train and mentor staff on installation techniques, safety protocols, and company standards.
- Monitor team performance and provide feedback to improve skill levels and efficiency.
Project Management:
- Oversee the planning, scheduling, and execution of flooring installation projects from start to finish.
- Review all new projects in Monday.com, assigning appropriate supervisors and teams based on project complexity and requirements.
- Collaborate team members to align project timelines and resource allocation.
- Price out labor for complex or large-sized projects to ensure accurate budget estimates and effective resource management.
Warehouse Management:
- Oversee the daily operations of the warehouse, including the organization and management of flooring materials and tools.
- Ensure accurate inventory tracking, storage, and handling of materials to prevent loss and ensure timely availability for projects.
- Coordinate with suppliers for material orders and manage incoming shipments, ensuring all materials meet quality standards.
Quality Assurance:
- Conduct regular inspections of installations to ensure compliance with company standards and client expectations.
- Address and resolve any installation defects or issues promptly, ensuring corrective actions are implemented.
- Maintain documentation of quality checks and installation progress.
Safety and Compliance:
- Enforce safety protocols and ensure that all team members use personal protective equipment (PPE) as required.
- Conduct safety training sessions and maintain records of safety incidents.
- Ensure compliance with local and industry safety regulations.
Documentation and Reporting:
- Ensure accurate completion of project documentation, including timelines, estimates, and progress reports.
- Utilize project management tools (e.g., Monday.com, Exak Time) to track project statuses and team hours.
- Analyze project data to identify trends and areas for improvement.
Resource Management:
- Manage inventory of flooring materials and tools, ensuring they are organized and readily available for installation teams.
- Oversee the maintenance and proper storage of tools and equipment used in flooring installations.
- Ensure the warehouse is clean, organized, and compliant with safety standards.