Sales & Administrative Coordinator

Job Description

Job DescriptionBenefits:

• 401(k) matching
• Competitive salary
• Dental insurance
• Health insurance
• Vision insurance

Job Summary
We are seeking a highly organized, proactive, and customer-service-oriented Sales & Administrative Coordinator to be the backbone of our office operations and a key enabler for our residential sales team. This multifaceted role is perfect for a versatile professional who thrives in a fast-paced environment, enjoys direct client interaction, and possesses strong administrative skills. You will manage critical scheduling, support our residential sales pipeline, maintain an efficient office environment, and assist with essential HR and financial administrative tasks...


About Perfect Pavers of South Florida: Join our established and thriving team at Perfect Pavers of South Florida, a premier commercial and residential paver contractor with over 35 years of dedicated service in South Florida, proudly based out of Fort Lauderdale. We specialize in transforming outdoor spaces with high-quality paver installations, and we've built our reputation on craftsmanship and exceptional client satisfaction. This vital role is specifically focused on supporting our residential division, ensuring our homeowners receive unparalleled service from their initial inquiry through project scheduling. We foster a collaborative environment where every team member contributes to our collective success and continued legacy.

Responsibilities.

Sales & Client Support:

• Serve as the primary point of contact for inbound calls and emails from potential clients, addressing initial inquiries, answering generic questions, and providing ballpark information using established templates.
• Conduct outbound calls and email outreach to potential clients for lead screening and follow-up, identifying lead potential and qualifying prospects.
• Utilize scheduling software (e.g., Jobber) to find open booking times and efficiently schedule appointments for the sales team.
• Perform regular updates and data entry within our CRM and marketing automation platforms (e.g., HubSpot, Go High Level) to maintain accurate client records and track lead progress.
• Coordinate directly with sales representatives to ensure their schedules are optimized and client needs are met.
• Assist with client pre-qualification processes, gathering necessary information for project assessment.
• Learn and assist with requests for insurance certificates, pre-qualification documents, and bond requests.
• Learn and support the processing of permits as required for various projects.

Administrative & Office Operations:

• Manage the front desk, warmly greeting visitors, and directing calls to the appropriate employees.
• Maintain a clean, organized, and attractive office environment.
• Order and manage inventory of all office supplies and equipment, ensuring the team has necessary resources.
• Provide first-line basic IT troubleshooting for common office equipment (printers, basic network connectivity) and software issues, escalating to external support when necessary.
• Manage and organize physical and digital files, permits, and other important documents.
• Coordinate with external vendors for office-related services, maintenance, and marketing needs, including obtaining pricing and quotes.

Human Resources Administration:

• Assist with the administrative aspects of the hiring process, including filtering resumes based on defined criteria and scheduling interviews.
• Manage onboarding logistics for new hires, preparing necessary paperwork and coordinating initial setup.

Financial Administration:

• Collect and organize receipts and invoices for accurate record-keeping.
• Assist the Finance department with basic administrative tasks related to vendor payments and expense tracking.

Qualifications

• Associates Degree in Arts or a related field preferred.
• 2+ years of experience in an administrative support, executive assistant, sales support, or client-facing role.
• Proven experience in managing schedules and coordinating appointments.
• Proficiency with MS Office Suite (Word, Excel, Outlook) and Google Workspace.
• Experience using CRM software (e.g., HubSpot, Go High Level) is highly preferred; experience with Jobber or similar scheduling platforms is a strong plus.
• Familiarity with QuickBooks for basic administrative tasks is a significant advantage.
• Exceptional verbal and written communication skills; professional phone etiquette is a must.
• Strong organizational skills with meticulous attention to detail and the ability to multitask effectively.
• Proactive, resourceful, and a quick learner, eager to take on new responsibilities and acquire new skills (e.g., permitting, pre-qualifications, insurance requests).
• Customer-service oriented with a positive and helpful attitude.
• Bilingual (English/Spanish) highly preferred.

What We Offer:

• Competitive salary based on experience.
• Opportunities for professional growth and skill development.
• Comprehensive benefits package: medical, dental, vision, PTO, 401K.
• A collaborative and supportive team environment.