Job Description
Job DescriptionSalary:
Join Our Crew as a Client Services Specialist at VIKAND!
Are you ready to bring your A-game to a company thats anything but ordinary? At VIKAND, were not just a teamwere a crew on a mission to make waves in the healthcare and maritime industries. Were looking for a Client Services Specialist whos curious, creative, and ready to dive into new challenges with a smile.
If youre someone who thrives in a fast-paced environment, loves solving problems, and enjoys juggling multiple projects (without dropping the ball!), this could be your next big adventure.
What Youll Be Doing:
- Be the go-to person for our amazing clientsanswering emails, quoting medical supplies, and making sure everything runs shipshape.
- Build strong, lasting relationships with clients by being responsive, reliable, and resourceful.
- Troubleshoot like a pro and deliver results that go above and beyond expectations.
- Collaborate onsite with our awesome team in Fort Lauderdale, Florida.
Your Day-to-Day Might Include:
- Creating quotes and sales orders tailored to client needs.
- Making sure all costs (like freight) are accounted for and working with accounting to keep invoicing smooth.
- Keeping clients in the loop with timely updates and clear communication.
- Coordinating meetings and calls between clients and our leadership team.
- Solving hiccups like backorders or shipping mix-ups with grace and speed.
- Keeping our ERP system up to date with the latest info.
- Pitching in wherever neededbecause teamwork makes the dream work.
What You Bring to the Table:
- Experience in the maritime industry? Awesome! If not, well still be excited to hear from you.
- 12 years working with cruise lines, port agents, or customs? Even better.
- Stellar communication skills and a knack for staying organized.
- The ability to pivot quickly and prioritize like a champ.
- Comfort with Microsoft Office tools (Word, Excel, Teams, etc.). Bonus points for experience with Dynamics Business Central ERP.
- A self-starter attitude with a team-player heart.
- A passion for delivering top-notch customer service.
Why VIKAND?
Because were not just offering a jobwere offering a chance to grow, learn, and make a real impact in a global industry. Plus, we like to have fun while we do it.
Ready to come aboard? Apply now and lets set sail together!