Front Desk Representative

Job Description

Job DescriptionCompany Description

About Us
At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients’ unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion.

Job Description

Position Overview:
The Front Desk Representative serves as the first point of contact for guests and visitors. This role is perfect for someone who is personable, organized, and eager to develop administrative and customer service skills.

Responsibilities:

• Direct guests to the appropriate departments or personnel

• Manage appointment scheduling and maintain front desk records

• Handle mail, deliveries, and office correspondence

• Support administrative tasks and maintain a clean reception area

Qualifications

• High school diploma or equivalent

• Prior customer service experience is a plus, but not required

• Excellent communication and interpersonal skills

• Proficient with Microsoft Office and basic computer systems

• Professional, dependable, and detail-oriented

Additional Information

Benefits

• Competitive annual salary ($56,000–$60,000).

• Opportunities for professional growth and internal promotion.

• Comprehensive training and skill development programs.

• Supportive, team-oriented work environment.

• Paid time off and performance-based incentives.