Job Description
Job Description
We are seeking a Mid-Level Marketing and Technical Writer to manage all customer-facing documentation and communications. In this role, you will create and maintain product guides, update website content, manage social media channels, and coordinate trade show logistics. You’ll collaborate closely with our Technical Sales and Demo teams to ensure clear, consistent, and technically accurate messaging across all platforms.
The ideal candidate is a strong writer with technical acumen and basic graphic design skills, who can comfortably balance detail-oriented content work with creative marketing initiatives.
This role is remote-friendly with a preference for candidates who can occasionally travel to or work from our Miami, FL office.
Key Responsibilities
- Write, edit, and maintain all customer-facing documentation (user guides, datasheets, FAQs, etc.)
- Update and manage content on the company website
- Create and schedule posts across social media platforms (LinkedIn, X/Twitter, etc.)
- Coordinate logistics and materials for industry trade shows and events
- Work with Technical Sales and Demo teams to align messaging and support sales efforts
- Design and format marketing assets using tools like Canva, Adobe Illustrator, or PowerPoint
- Produce marketing content such as newsletters, case studies, blog posts, and product announcements
- Maintain consistent brand voice and technical accuracy across all communications
Qualifications
Required:
- 3–5 years of experience in technical writing and/or marketing communications
- Excellent written communication and editing skills
- Experience working with website CMS tools (e.g., WordPress)
- Strong organizational and multitasking abilities
- Basic graphic design ability using tools like Canva, Adobe Creative Suite, or similar
- U.S.-based and available to travel up to 20%
Preferred:
- Bachelor’s degree in Communications, Marketing, Technical Writing, or a related field
- Experience in the power utilities, energy, or compliance software sector
- Familiarity with NERC CIP regulations, cybersecurity, or physical access control
- Ability to translate complex technical content into accessible, engaging materials
Company DescriptionForce 5 is a leading provider of cloud-based and premise-based visitor management and compliance solutions tailored to the power utilities industry. Our platforms help utility companies meet stringent regulatory requirements such as NERC CIP, while enhancing physical security, compliance tracking, and operational efficiency. We serve major power providers across the U.S., supporting their mission to protect critical infrastructure.
Company Description
Force 5 is a leading provider of cloud-based and premise-based visitor management and compliance solutions tailored to the power utilities industry. Our platforms help utility companies meet stringent regulatory requirements such as NERC CIP, while enhancing physical security, compliance tracking, and operational efficiency. We serve major power providers across the U.S., supporting their mission to protect critical infrastructure.