Job Description
Job DescriptionJob Title: Director of Operations
Location: Fort Myers, FL
Reports to: CEO
About Us:
Our client is a leading provider of impact-rated commercial and residential window and glass solutions in Southwest Florida. With a focus on quality craftsmanship, outstanding service, and a strong, supportive team culture, they are entering their next chapter—and want great people to be part of it.
Position Summary:
The Director of Operations will help oversee the day-to-day operational functions of the growing business, ensuring efficient, safe, and profitable delivery of projects and services. This leader will drive operational excellence, team performance, and continuous improvement across installation, fabrication, service, and logistics. While glass/glazing experience is not required, a background in construction, manufacturing, or a related industry is preferred.
Key Responsibilities:
- Lead and manage all operational departments, including project management, field installation, warehouse, fabrication, and service teams.
- Develop and implement operational strategies that align with company goals, focusing on efficiency, quality, safety, and customer satisfaction.
- Oversee scheduling, resource planning, and logistics to ensure projects are delivered on time and within budget.
- Collaborate with sales, estimating, and finance to support growth initiatives and ensure alignment across departments.
- Monitor and manage key performance indicators (KPIs), including job costing, margins, productivity, and safety metrics.
- Ensure compliance with industry standards, local codes, and safety regulations.
- Drive continuous improvement initiatives to enhance operational processes and technologies.
- Build, develop, and mentor high-performing teams, fostering a positive and accountable culture.
- Manage vendor relationships, subcontractors, and procurement activities to support operational needs.
- Local travel required.
Qualifications:
- 5+ years of operational leadership experience, ideally within construction, building materials, manufacturing, or a related industry.
- Strong understanding of field operations, job costing, project delivery, and safety best practices.
- Proven ability to manage large teams and complex projects.
- Excellent communication, organizational, and problem-solving skills.
- Experience with CRM, FSM and/or project management systems is a plus.
- Ability to work on-site and travel locally as needed.
- Must be able to lift and carry up to 50 pounds as needed.
- Ability to stand, walk, bend, and work in a construction or warehouse environment for extended periods.
- Comfortable working indoors and outdoors in varying weather conditions.
What’s In It For You:
- 100% Company-Paid Health Insurance
- Established company with a strong reputation and long-standing customer relationships
- Opportunity to shape the future operations of a growing business
- Competitive pay aligned with your skillset and impact
- Paid Time Off & Holidays
- High-Impact Projects across Fort Myers, Naples, Cape Coral, and Beyond
- Career Growth in Florida’s booming construction market
- Mentorship from Industry Experts with decades of commercial glazing experience
Note: This job description is intended to provide a general overview of the position and does not encompass all job-related responsibilities and requirements. The responsibilities and qualifications may be subject to change as the needs of the organization evolve.