Veterinary Front Desk Receptionist
LAVENGCO VETERINARY GROUP
Boca Raton, FL 33432, USA
6/14/2022
Travel & Tourism
Job Description
Job DescriptionReceptionist (Pay based on experience $16 to $21)
Fast paced veterinary practice seeking a friendly and outgoing receptionist with a flexible schedule. We are looking to bring someone on to our team with prior Veterinary experience and looking to grow within our company.
Tasks include:
- Checking/Checking out clients
- Answering phones
- Reviewing prescription requests
- Going over surgical discharges
- Offering Wellness Plans and Trupanion Insurance Exam Day offers
- Creating charts for appointments and drop-offs
- Prioritizing appointment requests and client concerns based on patient condition
- Follow up calls from prior day appointments
- Calling clients back with answers from our doctors
- Discussing lab results depending on the severity of the case
Qualifications
- Proven veterinary experience, particularly in a front desk role
- Strong knowledge of veterinary terminology and animal care practices
- Excellent communication and customer service skills
- Familiarity with medical collection processes and pet care
- Ability to manage multiple tasks in a fast-paced environment