Job Description
Job Description
Lead the Future of Hospitality at Vacatia!
Position: Vice President of Resort Operations
Location: Based in Fort Lauderdale, with national travel.
At Vacatia, we’re not just redefining the vacation ownership experience; we’re transforming it. As a trailblazer in the hospitality and resort management space, we combine innovation, guest-centric service, and operational excellence to create unforgettable stays that inspire loyalty and growth. Now, we’re searching for a visionary Senior Regional Vice President of Resort Operations to join our leadership team and drive that transformation across a diverse, multi-state portfolio of resorts.
Why You’ll Love Working at Vacatia
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Innovation at Every Turn: We don’t settle for the status quo. You’ll lead initiatives that shape the future of hospitality, from sustainable practices to digital transformation.
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A Culture of Collaboration: At Vacatia, we believe that the best ideas come from diverse voices and empowered teams. You’ll collaborate with dynamic leaders and passionate associates who share your drive for excellence.
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Growth Opportunities: You won’t just manage; you’ll shape the roadmap for Vacatia’s growth, developing a team of Regional Vice Presidents and future hospitality leaders.
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A Brand That Cares: Our mission is centered on creating exceptional experiences for our guests, owners, and associates alike. We invest in people, technology, and innovation to ensure we’re always one step ahead.
Your Impact
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Lead and inspire a team of Regional Vice Presidents who oversee multi-property operations, driving consistency, efficiency, and adherence to Vacatia’s brand standards.
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Align regional strategies with corporate goals, ensuring operational excellence, financial performance, and guest satisfaction at every property.
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Oversee financial performance across the region, including budgets, forecasts, and capital plans, while identifying opportunities for growth and innovation.
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Establish and enforce consistent processes that promote operational excellence, sustainability, and brand integrity across all resorts.
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Partner with Talent Acquisition and HR to identify, hire, and develop top internal and external talent, building a robust leadership pipeline for future growth.
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Ensure exceptional guest and owner experiences by addressing escalated concerns and collaborating with Owner Services to drive loyalty and satisfaction.
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Maintain the highest standards of safety, legal compliance, and operational readiness through regular reviews, audits, and property visits.
What You Bring
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Minimum of 15 years of progressive hospitality leadership experience, including senior regional or corporate roles overseeing multiple resorts or districts.
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Bachelor’s degree in Hospitality Management, Business Administration, or a related field (MBA or advanced degree preferred).
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Proven track record of driving operational, financial, and guest satisfaction results in a dynamic, fast-paced environment.
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Deep experience in timeshare, vacation ownership, or mixed-use resort environments (strongly preferred).
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Exceptional communication, leadership, and interpersonal skills with the ability to inspire, influence, and build collaborative teams.
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Strong financial acumen, including experience managing large P&L statements, budgets, and forecasts.
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Ability to travel up to 60% within the assigned region(s).
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Strategic thinker with hands-on operational expertise and the ability to adapt to evolving industry trends.
Join Vacatia and Redefine the Vacation Experience
If you’re ready to elevate the resort experience, drive innovation, and shape the future of hospitality, we want to hear from you. Apply now to join a company that values excellence, collaboration, and making every moment matter.
Apply today and let’s reimagine resort operations together.