<h3>Job Description</h3>
Job Description
CAREER OVERVIEW: Rumble is seeking elite trainers to lead, instruct, and motivate. Our 45-minute class is a full-body workout designed around our water-filled, tear-drop-style boxing bags. &nbsp; RUMBLE QUALITIES:
<ul>
<li>Customer-Service Skills. Rumble trainers have a unique and fun energy and they build and maintain relationships with clients on behalf of Rumble.</li>
<li>Motivational Skills. To keep clients coming back, Rumble trainers must keep their clients engaged throughout the workout.</li>
<li>Physical Fitness. Rumble trainers must be physically fit, as their job requires a considerable amount of exercise. Rumble instructors need to participate in classes and demonstrate exercises, as necessary.</li>
<li>Problem-Solving Skills. Rumble trainers must provide regressions and progressions for clients with differing abilities.</li>
<li>Communication Skills. Rumble trainers must be able to communicate and deliver exercise cues and movements to clients in an professional, clear, and motivating manner.</li>
<li>Listening Skills. Rumble trainers must be able to "read the room.”</li>
<li>Time Management. Rumble trainers must be proficient in delivering a multi-dimensional workout, while maintaining their attention on both the boxing and strength training areas concurrently.</li>
</ul>
&nbsp; RESPONSIBILITIES INCLUDE:
<ul>
<li>Delivering the Rumble experience by executing pre-programmed and pre-designed Rumble Boxing workouts including combinations on the bag and strength circuits on the floor side.</li>
<li>Connecting your energy and delivery with custom Rumble Music throughout the class.</li>
<li>Monitoring client execution of exercises and correcting techniques to minimize injury and maximize results.</li>
</ul>
&nbsp;QUALIFICATIONS:
<ul>
<li>Preferred: Completed coursework/certifications in personal training and/or group fitness.</li>
<li>Preferred: Boxing experience</li>
<li>Preferred; Training Certifications</li>
<li>Required: 6+ months group fitness experience or personal training experience</li>
</ul>
*Applicant must submit his/her resume and recorded video audition in order to be considered for this training position at Rumble. &nbsp;
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Rumble Boxing - Coral Gables Trainer

<h3>Job Description</h3>
Job Description
Are you a dedicated and motivated personal trainer looking to make a significant impact on individuals' lives? We are actively seeking exceptional trainers to join our team and deliver personalized fitness experiences in the comfort of our clients' homes. Join us and be a part of a dynamic community that values your expertise, provides flexibility, and supports your professional growth.
Join Our Team of Elite In-Home Personal Trainers - Empower Lives through Fitness!
BENEFITS/PERKS
<ul>
<li>Work-life balance: Design your own schedule and choose the clients you prefer to work with.</li>
<li>Freedom to succeed: No non-compete agreements, giving you the flexibility to work where and when you want.</li>
<li>Competitive rates: Earn $25 to $45 per hour, rewarding your skills and dedication.</li>
<li>Bonuses and rewards: Enjoy retention bonuses, client referral bonuses, and trainer referral bonuses.</li>
<li>Liability insurance: Your safety and peace of mind are our priority, with comprehensive coverage through the Svetness General Liability policy.</li>
<li>Customer support team: Focus 100% on your clients' goals while our dedicated concierge handles client requests and scheduling changes.</li>
<li>Education and growth: Access free ongoing education resources, including live education webinars, and receive ongoing manager support to elevate your expertise.</li>
<li>Fitness equipment discounts: Enjoy a 30% discount on fitness equipment to enhance your training programs.</li>
<li>Partner programs: Access to discounts to your favorite lifestyle brands (Meal Prep, Supplements, etc)</li>
<li>Warm client base: We bring clients directly to you, eliminating the need for selling or marketing efforts.</li>
<li>Svetness App: Utilize our free app to easily track client progress, manage communications, and enter measurements seamlessly.</li>
</ul>
RESPONSIBILITIES
The Certified Personal Trainer will be responsible for providing one-on-one and couples personalized fitness instruction in person to clients at their home, apartment gym or outside while encouraging them to reach their fitness goals. Responsibilities are as follows:
<ul>
<li>Customize client workout programs developed from the Initial Assessment</li>
<li>Utilize the Svetness Fitness App for all client sessions, including programming &amp; session notes</li>
<li>Demonstrate each exercise and ensure client is performing correctly with or without modifications</li>
<li>Conduct client Reassessments every 4-6 weeks</li>
<li>Maintain client session appointments through Svetness scheduling software</li>
<li>Able to provide a flexible schedule to accommodate client appointments</li>
<li>Able to commute to and from client sessions up to 45 minutes</li>
</ul>
QUALIFICATIONS
<ul>
<li>Certified Personal Trainer: Accredited by NCCA, DEAC, or NBFE.</li>
<li>CPR/AED Certification: Ensure clients' safety with up-to-date CPR/AED training.</li>
<li>Education and experience: High school diploma or GED equivalent and 1-3 years of personal training experience.</li>
<li>Strong communication skills: Effectively communicate verbally, in writing, and technically.</li>
<li>Knowledgeable in nutrition: Possess a basic understanding of nutrition and healthy living practices.</li>
<li>Fitness expertise: Familiarity with a variety of exercise equipment and personal training methods.</li>
<li>Physical ability: Capable of lifting, pushing, pulling up to 50 lbs. and performing athletic calisthenics duties.</li>
<li>Requirements for this position include the possession of personal basic training equipment to effectively assist clients in achieving their goals. It is important to note that clients may not always have access to the necessary equipment.</li>
<li>Reliable form of transportation</li>
</ul>
We take pride in our commitment to building an environment that embraces individuals from different genders, backgrounds, and ethnicities. Our organization values diversity and encourages candidates of all gender identities, backgrounds, and ethnicities to apply. We believe in creating an inclusive space where every individual feels welcome, respected, and valued. Join us in our mission to foster a workplace that celebrates the unique perspectives and experiences of our diverse team.

Personal Trainer

<h3>Job Description</h3>
Job Description
Complete Car Care is a trusted automotive reconditioning company dedicated to delivering exceptional services to dealerships and providing the best car-buying experience. We take pride in showcasing our customers' inventory in the best possible light, and high-quality photography plays a crucial role in attracting customers.&nbsp;
We are seeking a talented and detail-oriented&nbsp;Dealership Photographer to join our team.
Responsibilities:
<ul>
<li>
Photograph dealership inventory, including cars, trucks, and SUVs, ensuring consistency and quality.
</li>
<li>
Capture both exterior and interior shots that highlight vehicle features.
</li>
<li>
Edit and upload photos to dealership websites, third-party platforms, and marketing materials.
</li>
<li>
Maintain a consistent style and branding across all vehicle listings.
</li>
<li>
Organize and manage photo files for easy access and future use.
</li>
<li>
Collaborate with the sales and marketing team to meet posting deadlines.
</li>
<li>
Ensure vehicles are clean and properly staged before photography.
</li>
</ul>
Qualifications:
<ul>
<li>
Experience in photography (automotive or product photography preferred).
</li>
<li>
Basic knowledge of photo editing software (e.g., Photoshop, Lightroom, or similar).
</li>
<li>
Strong attention to detail and ability to follow brand standards.
</li>
<li>
Time management skills with the ability to work independently.
</li>
<li>
Reliable, self-motivated, and organized.
</li>
<li>
Valid driver’s license with a clean driving record.
</li>
</ul>
Preferred Skills:
<ul>
<li>
Familiarity with dealership photo guidelines and online inventory platforms.
</li>
<li>
Experience with videography or 360&amp;degree; vehicle spins (a plus).
</li>
</ul>
What We Offer:
<ul>
<li>
Competitive pay.
</li>
<li>
Opportunities for growth within the company.
</li>
<li>
Supportive and collaborative team environment.
</li>
</ul>
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Dealership Photographer - Fort Myers

<h3>Job Description</h3>
Job Description
Purpose: The Case Manager is responsible for reviewing and processing new insurance applications from application entry to policy placement and acts as liaison between the advisor and insurance carriers to ensure all applications are processed in a timely manner. This employee will maintain primary ownership of cases during the underwriting process which requires engaging in frequent communication and coordination between advisors, life insurance carriers, and internal resources.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
Working Hours: 8:30 a.m.-5:00 p.m., and as otherwise required
&nbsp;Status: Full Time
&nbsp;Essential Duties and Responsibilities:
<ul>
<li>Receives and reviews new insurance applications for missing information, i.e., forms, signatures, policy criteria, etc., prior to submission to the insurance carrier.</li>
<li>Orders, and reviews underwriting requirements including Attending Physician Statements, Inspection Reports, Motor Vehicle Reports, supplemental forms and other medical requirements for submission to the carrier.</li>
<li>Conducts regular follow-up via phone, email and/or fax secondarily, on all outstanding underwriting requirements.</li>
<li>Organizes and prioritizes workload to ensure case is processed, issued, and placed in a timely manner while maintaining frequent communication to manage customer expectations appropriately.</li>
<li>Maintains internal processing database to document work activity and communication on all assigned cases.</li>
<li>Acts as a conduit for all issues associated with a case to include coordination with all internal departments, i.e. Licensing, Commissions, Sales Team.</li>
<li>Responsible for reviewing issued insurance policies for accuracy before delivery to agent.</li>
<li>Follows-up with advisors on policy delivery requirements, including application amendments, health statements, insurance premium etc., to ensure policy is placed within specified timeframe.</li>
<li>Takes initiative to review other than applied for offers on life insurance cases to determine if alternatives exist, as well as negotiating with underwriters for better offers.</li>
<li>Participate in training and development classes, and learning opportunities as directed.</li>
</ul>

Required Skills/Abilities:
<ul>
<li>&nbsp; &nbsp; &nbsp; &nbsp; Four year college degree or equivalent combination of education and relevant experience.</li>
<li>&nbsp; &nbsp; &nbsp; &nbsp;Exceptional interpersonal and written communication skills.</li>
<li>&nbsp; &nbsp; &nbsp; &nbsp;Ability to provide excellent customer service to both internal and external customers.</li>
<li>&nbsp; &nbsp; &nbsp; &nbsp;Effective time management and organization skills.</li>
<li>&nbsp; &nbsp; &nbsp; &nbsp; Ability to prioritize and accomplish multiple tasks simultaneously in a fast paced sales environment.</li>
<li>&nbsp; &nbsp;&nbsp; &nbsp;Capable of working independently as well as in a team environment.</li>
<li>&nbsp; &nbsp; &nbsp; &nbsp;Demonstrated history of relationship management success.</li>
<li>&nbsp; &nbsp; &nbsp; &nbsp;Ability to work without close supervision and to exercise independent judgment and problem solving in a professional area.</li>
<li>&nbsp; &nbsp; &nbsp; &nbsp;Strong attention to detail and accuracy</li>
</ul>
Physical Requirements:
<ul>
<li>Ability to constantly operate computer and other technical equipment.</li>
<li>Ability to sit or stand for extended periods of time while operating computer and conducting phone calls.</li>
<li>Ability to lift and/or move at least ten (10) pounds.</li>
<li>Ability to use hands and fingers to type and operate computer and related equipment.</li>
<li>Specific vision abilities required: seeing close, distance, color, peripheral vision, depth perception and ability to adjust focus.</li>
</ul>
Company DescriptionWe are a forward-looking organization that helps our partners grow revenue, save time, and to become part of a community of people helping people. We act as the ultimate back-office upgrade and as an extension of your team to provide advanced underwriting, robust product offerings, contracts with over 75+ carriers, and innovative technology to help scale your business. Our goal is to help financial advisors and independent insurance agencies to grow business rapidly by focusing on attracting clients, generating revenue, and providing marketing support and networking opportunities to fuel your growth. 
<h3>Company Description</h3>
We are a forward-looking organization that helps our partners grow revenue, save time, and to become part of a community of people helping people. We act as the ultimate back-office upgrade and as an extension of your team to provide advanced underwriting, robust product offerings, contracts with over 75+ carriers, and innovative technology to help scale your business. Our goal is to help financial advisors and independent insurance agencies to grow business rapidly by focusing on attracting clients, generating revenue, and providing marketing support and networking opportunities to fuel your growth.

Insurance Case Manager

<h3>Job Description</h3>
Job Description
Busy Miami Beach real estate law attorney currently has a full-time employment opportunity for an experienced Paralegal. The office hours are Monday through Friday from 9:00 a.m. until 6:00 p.m. The firm will provide benefits that will include competitive compensation, medical insurance contribution, and paid holidays. The office is an established practice focused on all aspects of real estate transactions. Applicants must have at least 4 years of experience in a law firm or title company, and strong organization, administrative and communication skills. English is required, Spanish a plus.&nbsp;Must be a notary public.
 
 The practice represents high net worth individuals in the high end real estate market. Day to day responsibilities include all responsibilities relating to pre-closing, closing and post-closing. Overall responsibilities to include preparing closing statements, escrow letters, closing checklists, order title searches, lien searches, estoppels and surveys and will be responsible for clearing title, and preparing title insurance policies and post-closing binders. 
Position will provide candidate with an opportunity to work in a comfortable office environment that provides recognition for contributions and the opportunity to learn and achieve professional growth.

Real Estate Paralegal (Miami Beach) (Legal)

<h3>Job Description</h3>
Job Description
Take the next step in your career with&nbsp;Morrison Living as a Clinical Dietitian!&nbsp;
Location:&nbsp; Miami Jewish Health - Miami, FL&nbsp;
Setting:&nbsp; 412-bed Continuing Care Retirement Community with small acute care; SN, AL, rehab, hospice, acute
Schedule:&nbsp; Full time; Monday - Friday, no weekends!
Requirement: &nbsp;Must be registered by the Commission on Dietetic Registration or eligible. &nbsp;New grads welcome!!
Salary:$75k - $85k
We go the extra mile for our Dietitians with benefits designed to support education, career growth, and professional success!&nbsp; Special perks include:
<ul>
<li>Education Reimbursement – Financial support for advanced learning</li>
<li>Career Advancement – Growth programs tailored to RDNs</li>
<li>Board Certifications&nbsp;– Financial rewards for obtaining specialty certifications</li>
<li>Relocation Assistance – Support when moving 50+ miles (based on location)</li>
<li>Professional Membership Dues, CDR, &amp; Licensure Coverage – We cover your professional fees</li>
<li>Free CEUs&nbsp;– Through our nutrition education webinar series</li>
</ul>

Why Choose a Career as a Compass Group Dietitian?

Compass Group employs over 3,000 RDNs across the United States, making us one of the nation’s largest employers of Dietitians in a variety of settings:
<ul>
<ul>
<li>Hospitals and healthcare systems</li>
<li>Senior living communities</li>
<li>Schools and universities</li>
<li>Corporate wellness programs</li>
<li>Food service operations</li>
</ul>
</ul>
We offer unmatched opportunities for professional growth:
<ul>
<ul>
<li>Specialization</li>
<li>Leadership development</li>
<li>Cross-functional career paths</li>
</ul>
</ul>
The company has earned significant recognition, including being named one of Modern Healthcare's "Top 100 Best Places to Work in Healthcare" for five consecutive years, and appearing on Training Magazine’s Top 125 Organizations list for six straight years.
At Compass Group, we prioritize your well-being, work-life balance, and career growth with a comprehensive benefits package:
<ul>
<li>Health &amp; Wellness – Medical, dental, and vision plans for you and your family</li>
<li>Financial Security – Life insurance, AD&amp;D, and disability coverage</li>
<li>Retirement Ready – 401(k) and retirement plans to invest in your future</li>
<li>Time Off – Flexible/Paid Time Off and holiday pay (varies by site/state), Paid Parental Leave, Personal Leave</li>
<li>Exclusive Perks – Shopping discounts, commuter benefits, and more</li>
<li>Wellness &amp; Support – Employee Assistance Program, FSAs, and health programs</li>
<li>Protection Plans – Identity Theft Protection and pet insurance</li>
</ul>
Job Summary
We are seeking a&nbsp;Clinical Dietitian to join our Nutrition Team in senior living in Miami, FL. &nbsp;
Key Responsibilities:
<ul>
<li>Provides medical nutrition therapy including nutrition assessment, diet modification, nutrition education, and intervention for the resident population</li>
<li>Follows all guidelines as outlined within the Company Diet Manual and the Clinical Nutrition Policies &amp; Procedures Manual</li>
<li>Complies with all regulatory standards to include federal, state, and accrediting agencies while adhering to facility confidentiality, HIPAA regulations, and patient rights policies</li>
<li>Trains and mentors resident services staff and interns as applicable</li>
<li>Participates in resident satisfaction programs, departmental meetings, and facility wide Quality Assurance/Performance Improvement programs</li>
</ul>
Qualifications:
<ul>
<li>Credentialed as a Registered Dietitian by the Commission on Dietetic Registration (CDR)</li>
<li>Licensed by the State Dietetics Licensing/Credentialing Board, in states where required</li>
<li>One (1) year of senior living experience, preferred</li>
<li>Possess the necessary skills to effectively utilize Microsoft office applications, electronic medical record &amp; diet office systems, and nutrient analysis programming</li>
</ul>
&nbsp; &nbsp;Apply to Compass Group today!
&nbsp; &nbsp; &nbsp; Click here to Learn More about the Compass Story
Associates may be eligible for&nbsp;additional paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.&nbsp;For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
<a href="https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_MorrisonHealthcare.pdf" target="_blank">https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTranspa…</a>
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Applications are accepted on an ongoing basis.
Compass Group maintains a drug-free workplace.

Clinical Dietitian

<h3>Job Description</h3>
Job Description
Ready for What’s Next? Let’s Talk.
You’ve built a career in insurance the right way — with skill, experience, and genuine care for clients. But if you’ve been wondering,&nbsp;“Is this really as good as it gets?”&nbsp;— it’s time for something better.
 
At&nbsp;Dees Insurance Group, we’re not your typical agency. We’re independent, innovative, and growing fast — redefining what it means to work in insurance. Our team feels the difference. Clients see the difference. And once you’re here, you will too.
 
This isn’t fluff. It’s what happens when you mix smart strategy, strong leadership, and a team that actually enjoys showing up and doing great work together.
 
The Opportunity:&nbsp;Account Manager (Insurance Consultant)
We’re looking for a licensed Florida insurance professional ready to step into a role where their ideas matter, their clients appreciate them, and their career can truly thrive.
 
What You Bring:
<ul>
<li>Active Florida P&amp;C license (4-40 or 2-20)</li>
<li>Strong insurance knowledge and client service experience</li>
<li>Excellent communication and problem-solving skills</li>
<li>A desire to do meaningful work without corporate red tape</li>
</ul>
 
What You’ll Get:
<ul>
<li>A competitive salary that matches your experience</li>
<li>Health benefits — because we take care of our people</li>
<li>401(k) with employer match — invest in your future</li>
<li>A workplace culture that energizes you — collaboration, growth, and fun included</li>
</ul>
 
Our Core Values:
<ul>
<li>Act with Integrity</li>
<li>People First</li>
<li>Forever Growth</li>
<li>Wow-Making Excellence</li>
<li>Contagious Fun</li>
</ul>
 
If you’re ready to leave “good enough” behind and build something incredible, we’d love to meet you.
 
Apply today and find out why Dees Insurance Group feels different.
Compensation:
$50,000+ yearly
Responsibilities:
<ul>
<li>Provide assistance to customers with inquiries concerning products and services</li>
<li>Respond to underwriting requests from companies</li>
<li>Help clients manage their requirements</li>
<li>Identify recurring customer issues and inform the team for greater client satisfaction</li>
<li>Collaborate with DIG Agents to ensure clients' policies are up to date</li>
</ul>
Qualifications:
<ul>
<li>Possess a valid Florida P&amp;C insurance license, 4-40 or 2-20</li>
<li>Ability to handle customer interactions professionally and courteously</li>
<li>Demonstrate exceptional communication, interpersonal, and follow-through skills</li>
<li>Project a professional appearance and attitude</li>
<li>Adhere to the company's Core Values</li>
<li>Primarily an in-person role</li>
</ul>
About Company 
Dees Insurance Group (DIG) is a fun and exciting, fast-paced environment, spinning the boring insurance industry on its head. Established in 2012, we are an independent agency offering our clients the luxury of choice. We are located in downtown Sarasota, but we service the entire state of Florida. We are looking for someone to join our team who has the passion to make work fun and insurance more approachable--check us out on social: @deesinsurance and our raving fans on Google Reviews!
Our DIG Values:
<ul>
<li>Act with Integrity</li>
<li>Forever Growth</li>
<li>People First</li>
<li>Wow-Making Excellence</li>
<li>Contagious Fun!</li>
</ul>

Insurance Account Manager

<h3>Job Description</h3>
Job Description
COMPANY OVERVIEW:
Our client is a prominent provider of core administrative processing system (CAPS) technology, business process as a service (BPaaS), and business process outsourcing (BPO) capabilities to healthcare payers, risk-bearing providers, and third-party administrators. They will transform the way healthcare is administered in the United States by providing innovative technology and services that uniquely solve critical healthcare payer challenges negatively impacting member and provider experiences.
PURPOSE AND SCOPE:
The Senior Manager, Utilization Management (UM), is responsible for leading the day-to-day operations of the Utilization Management Department, including Prior Authorizations, Inpatient, and Skilled Nursing Facility Concurrent Review.
This role drives operational excellence, compliance, and innovation by leveraging AI-enabled tools and data analytics to enhance clinical decision-making, streamline review processes, and optimize member outcomes. The Senior Manager partners closely with the BPO Operations leadership to ensure the UM function aligns with regulatory standards, payer expectations, and organizational performance goals.
PRINCIPAL RESPONSIBILITIES AND DUTIES
Leadership &amp; Operations
<ul>
<li>Lead and oversee all activities related to Prior Authorization and Concurrent Review operations.</li>
<li>Supervise, mentor, and develop a team of nurses, coordinators, and support staff to achieve department goals and service-level standards.</li>
<li>Establish measurable team and individual performance goals; provide ongoing coaching, feedback, and performance evaluations.</li>
<li>Manage staffing, scheduling, and productivity to meet CMS timeliness and compliance requirements.</li>
<li>Collaborate with senior leadership to set departmental strategy and key performance metrics aligned with business objectives.</li>
</ul>
AI Innovation &amp; Process Optimization
<ul>
<li>Champion the adoption and optimization of AI and automation tools that improve utilization review accuracy, turnaround time, and efficiency.</li>
<li>Partner with internal technology teams to pilot and implement AI-driven solutions for case triage, predictive analytics, and workflow automation.</li>
<li>Use data insights from AI dashboards and reporting tools to identify trends, forecast utilization, and recommend process improvements.</li>
<li>Train staff on AI-supported workflows, ensuring ethical and compliant use of technology to enhancenot replaceclinical judgment.</li>
<li>Collaborate with data science and IT teams to evaluate emerging technologies that can strengthen prior authorization efficiency, reduce administrative burden, and improve provider/member satisfaction.</li>
</ul>
Compliance &amp; Quality
<ul>
<li>Ensure adherence to federal, state, and accreditation requirements (CMS, NCQA, URAC, etc.).</li>
<li>Maintain departmental policies, procedures, and documentation consistent with Plan requirements and audit readiness.</li>
<li>Monitor quality metrics, perform audits, and implement corrective actions as needed.</li>
<li>Coordinate closely with the others on clinical oversight and quality improvement initiatives.</li>
</ul>
Reporting &amp; Communication
<ul>
<li>Oversee all departmental reports and performance metrics, ensuring accuracy and timely delivery to leadership.</li>
<li>Provide clear communication and updates across teams and to leadership regarding departmental progress and challenges.</li>
<li>Cultivate a culture of continuous improvement, transparency, and innovation.</li>
</ul>
Customer Service
<ul>
<li>Model and promote the company values and customer service standards.</li>
<li>Build strong, collaborative relationships with internal and external stakeholders.</li>
<li>Proactively address and resolve service issues, ensuring an exceptional experience for members, providers, and partners.</li>
</ul>
EDUCATION, EXPERIENCE AND REQUIRED SKILLS:
<ul>
<li>Florida licensed (or compact) RN or LPN required (RN preferred)</li>
<li>Baccalaureate degree from an accredited institution of higher learning preferred</li>
<li>Three to five years related Medicare/Medicaid HMO experience at the managerial level required </li>
<li>An equivalent combination of education, training and experience. </li>
<li>Ability to navigate and master proprietary software programs.</li>
<li>Prior experience implementing or managing technology-enabled UM tools (AI-assisted review, workflow automation, or predictive analytics) preferred.</li>
<li>Excellent oral and written communication skills including good grammar, voice and diction.</li>
<li>Able to read and interpret documents.</li>
<li>Proficient in MS Office with basic computer and keyboarding skills.</li>
<li>Strong skills in investigation and resolution of issues pertaining to internal and external clients.</li>
<li>Ability to develop a capable, cohesive and harmonious working team that strives for excellence in quality of all services provided.</li>
</ul>
For the area of Inpatient and Skilled Nursing Concurrent Review: 
<ul>
<li>Experience in discharge planning from Inpatient Acute Care Facilities to other levels of post inpatient care.</li>
<li>Strong understanding and implementation of Medicare criteria as it relates to Skilled Nursing Facility care.</li>
<li>Strong knowledge base of Medicare and Medicaid coverage criteria and compliance requirements.</li>
</ul>

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