<h3>Job Description</h3>
Job Description
Ironwear is an established and growing safety solution provider. For over 30 years we have manufactured, developed, and reengineered Personal Protective Equipment (PPE) for all industrial markets around the globe. The Customer Experience Coordinator will assist as a direct link between the Customer, Sales Team, and internal personnel. The position includes a limited sales capacity, maintaining customer relationships, providing ongoing support, addressing various customer needs, addressing inquiries regarding products, and helping them make informed decisions about products to purchase. 
Responsibilities:
<ul>
<li>Answer incoming phone calls, customer support emails and customer chats while providing a first-class customer experience.</li>
<li>Evaluate and write up incoming orders and present them to the Processing Department.</li>
<li>Assist customers with product inquiries regarding inventory, pricing, incoming orders, back orders, and returned goods.</li>
<li>Have a basic understanding of company product knowledge to properly address customer questions and concerns. </li>
<li>Offer customers alternative products or additional products to boost sales and provide first-class customer service. </li>
<li>Provide customer outreach when necessary to relay and evaluate any pending issues. </li>
<li>Communicate cross-functionally with processing team/Account Managers to ensure orders are processed accurately inclusive of; price validation, shipping methods/costs, backorders etc. </li>
<li>Communicate with account managers to address any customer concerns. </li>
<li>Process all paperwork for customer orders/RMAs/backorders etc.</li>
<li>Compile pertinent customer data in provided documentation and flag any concerns/patterns to management.</li>
<li>Maintain and collect accurate customer data in our ticketing, ERP and CRM platforms </li>
</ul>
Requirements
Required Skills/Abilities:
<ul>
<li>Superior verbal and written communication skills.</li>
<li>Proficient in Microsoft Office Suite.</li>
<li>Ability to multi-task in a demanding environment</li>
<li>Organized and meticulous.</li>
<li>Strong interpersonal skills.</li>
<li>CX ticketing platform experience is a plus (Zendesk/Gorgias/Kustomer/similar).</li>
</ul>
Education and Experience:
<ul>
<li>High school degree or GED required.</li>
<li>A minimum of two year’s related experience</li>
</ul>
Benefits
<ul>
<li>Health Care (Medical, Dental &amp; Vision)</li>
<li>401(k) Plan with Company Match</li>
<li>Paid Time Off (Vacation, Sick &amp; Public Holidays)</li>
<li>Convenient Location with Free Parking</li>
<li>Company Provided Beverages and Snacks</li>
<li>Dog Friendly Work Atmosphere</li>
<li>Company Gatherings and Events</li>
</ul>

Customer Experience Coordinator

<h3>Job Description</h3>
Job Description
Join a Company That Puts People First!
Licensed Practical / Vocational Nurse – LPN/LVN
 Schedule: Sunday-Saturday 7:00am-7:00pm
Location/Setting: Wellington 33414
Age Range: Teenger
Acuity: Low

We are one of the largest private duty nursing companies in the nation and growing! At Aveanna, we’re proud to foster a workplace culture that celebrates diversity, encourages connection, and supports our team members every step of the way. Here’s what sets us apart: Award-Winning Culture
<ul>
<li>Indeed’s Work Wellbeing Top 100 Company in 2024</li>
<li>Best Company for Work-Life Balance, Happiest Employees and Culture and Best CEO in 2024, as ranked by Comparably</li>
</ul>
Why Join Us?
<ul>
<li>Health, Dental, Vision and Company-Paid Life Insurance</li>
<li>Paid Time Off Available</li>
<li>Flexible scheduling- full-time, part-time, or PRN. Days, nights, and weekend shifts— we will work with your availability!&nbsp;</li>
<li>24/7 Local support from operators and clinicians</li>
<li>Aveanna has a tablet in each patient’s home allowing for electronic documentation</li>
<li>Career Pathing with opportunities for skill advancement</li>
<li>Weekly and/or Daily Pay</li>
<li>Employee Stock Purchase Plan with 15% discount</li>
<li>Employee Relief Fund</li>
</ul>
*Benefit eligibility can vary and is dependent upon employment status and employment location
We consider it both a privilege and an honor when we welcome a new patient into our Aveanna family. Our homecare is always delivered from a place of heartfelt compassion and empathy, and every one of our Licensed Practical / Vocational Nurses (LPN/LVN)s works together to make sure we achieve outstanding clinical outcomes. Aveanna isn’t just a provider of compassionate homecare to children and adults. We are a national leader.
Qualifications  &nbsp;
<ul>
<li>Must have and maintain an active, unencumbered license (LPN/LVN) in the state in which the clinician will practice</li>
<ul>
<li>Compact licenses must be transferred to your state of residence within 90 days  &nbsp;</li>
</ul>
<li>Current CPR certification (with hands-on component)- Aveanna can assist in obtaining this requirement after hire, if necessary.</li>
<li>TB skin test (current within last 12 months)&nbsp;&nbsp;&nbsp;</li>
<li>Six months prior hands-on nursing experience preferred but not required&nbsp;&nbsp;&nbsp;</li>
<li>Must have reliable transportation  &nbsp;</li>
</ul>
Aveanna Healthcare is an Equal Opportunity Employer and encourages applicants from diverse backgrounds to apply.&nbsp;&nbsp;
As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.
Notice for Job Applicants Residing in California

Aveanna Healthcare Private Duty Nurse LPN - Feeding Tube Teenager

<h3>Job Description</h3>
Job Description
POSITION SUMMARY
This position aims to interact with customers individually and develop relationships by providing price quotes, availability of materials, and scheduling orders for deliveries. And provide information in response to inquiries about products and services and handle and resolve complaints.
ESSENTIAL FUNCTIONS:
<ul>
<li>Answering incoming phone calls/emails.</li>
<li>Provide price quotes and availability of materials to customers.</li>
<li>Scheduling orders for deliveries.</li>
<li>Provide customer service &amp; sales support to fabricators/installers &amp; walk-in customers.</li>
<li>Enter orders, update &amp; cancel orders as needed.</li>
<li>Handle cash/credit card transactions.</li>
<li>Balancing end-of-day cash reports.</li>
<li>Answering product questions and educating customers on our products.</li>
<li>Organize orders for weekly trucks.</li>
<li>Assist customers with problem resolution.</li>
<li>Provide and encourage outstanding customer service.</li>
<li>Answer incoming calls on a multi-line system professionally and courteously.</li>
<li>Respond to customers via telephone or email through a personal computer.</li>
<li>Receive customers' requests by telephone, or email, analyze requests, provide the information requested, ascertain who can best deliver the data, and route the request to the proper person.</li>
<li>Provide pricing information, process orders, and similar data to customers.</li>
<li>Follow up with customers to assess the level of customer service.</li>
<li>Take orders over the phone or in person and enter them into the database.</li>
<li>Resolve customer questions related to orders or inventory.</li>
<li>Contact customers to ascertain data omitted on orders.</li>
<li>Analyze transactions, and correct and adjust orders.</li>
<li>Able to Add-on and upgrade sales.</li>
<li>Must be prompt and timely in completing assigned responsibilities</li>
<li>Develop knowledge of product line, prices, delivery time, and similar data as required.</li>
<li>Manage light administrative duties.</li>
<li>Perform all aspects of the job within company policy and procedures.</li>
<li>Perform backup for showroom consultants.</li>
<li>Other duties as assigned.</li>
</ul>
POSITION QUALIFICATIONS
KNOWLEDGE, SKILLS, AND ABILITIES:
<ul>
<li>A well-organized and self-directed individual with the ability to prioritize duties.</li>
<li>Excellent multi-tasking &amp; time management skills.</li>
<li>Exceptional communication and interpersonal skills.</li>
<li>Able to work in a fast-paced, self-directed environment.</li>
<li>Must enjoy interaction with a variety of different customers from different backgrounds.</li>
</ul>
EDUCATION AND EXPERIENCE: 
<ul>
<li>High School Diploma required.</li>
<li>2 years of Customer Service Experience.</li>
<li>Experience in Will call, Order Desk, or Customer Call Center.</li>
<li>Previous work experience in the industry is a plus but not required.</li>
</ul>
WORK ENVIRONMENT/PHYSICAL DEMANDS
<ul>
<li>Ability to be on your feet for extended periods.</li>
<li>Ability to push/pull/lift to 20+ lbs.</li>
<li>Bending for filing is occasionally required.</li>
<li>While performing the duties of this job, the employee is regularly required to sit for prolonged periods.</li>
<li>Availability to work a minimum of 1 Saturday a month (9 am-2 pm).</li>
</ul>

Customer Service Associate

<h3>Job Description</h3>
Job Description
Astra Surveying is a land surveying service working throughout Florida specializing mostly in construction. We are currently looking to fill a Surveyor position in the Boynton Beach area.
Responsibilities include, but are not limited to, the following:
<ul>
<li>Perform a variety of survey types, including:
<ul>
<li>Topographic, boundary, construction layout, post-construction, benchmarking, ALTA/NSPS Land Title, and sub-surface utility surveys.</li>
</ul>
</li>
<li>Provide accurate construction staking for:
<ul>
<li>Site layouts, buildings, roads, paving, grading, drainage systems, ditches, railroads, and utility alignments.</li>
</ul>
</li>
<li>Execute precise building layouts, curb offsets, storm and sewer structures, gridlines, and other construction features.</li>
<li>Conduct elevation surveys for FEMA Flood Elevation Certificates and certification documents.</li>
<li>Establish lines, grades, and control points using robotic total stations and GNSS/GPS systems.</li>
<li>Follow proper setup and calibration procedures, including known backsight and resection methods.</li>
<li>Maintain accurate and organized field notes, sketches, and digital data logs.</li>
<li>Collect, validate, and upload field data, photos, and documentation to support drafting and project delivery.</li>
<li>Coordinate closely with project managers, CAD technicians, and design teams to ensure field data aligns with project scope and updates.</li>
<li>Perform quality checks in the field to verify horizontal and vertical accuracy of staking and measurements.</li>
<li>Support layout of easements, right-of-way, property lines, and utility corridors in accordance with plans and legal descriptions.</li>
<li>Troubleshoot field conditions and adapt to unforeseen challenges while maintaining survey accuracy.</li>
<li>Assist in preparing and verifying as-built data for integration into final drawing packages and record surveys.</li>
<li>Comply with company safety standards and client-specific site requirements during all field operations.</li>
<li>Manage and maintain personal equipment, tools, and schedule to ensure readiness and productivity on assigned jobs.</li>
</ul>
Qualifications:
<ul>
<li>Survey experience preferred (entry-level candidates with strong technical aptitude will be considered)</li>
<li>Proficiency with robotic total stations, GPS, and data collectors (e.g., Trimble, Leica)</li>
<li>Strong understanding of construction staking, plan reading, and field documentation</li>
<li>Familiarity with CAD software (Civil 3D or similar) is a plus.</li>
<li>Ability to interpret site plans, legal descriptions, and engineering documents.</li>
<li>Excellent attention to detail, communication, and organizational skills</li>
<li>Valid driver's license and clean driving record</li>
<li>Physically capable of working outdoors in varying sites and weather conditions.</li>
</ul>
Excellent Compensation Package
<ul>
<li>Competitive Salary</li>
<li>Company Vehicle</li>
<li>Health, dental, vision, life insurance after 60 days</li>
<li>401(k)</li>
<li>Two weeks vacation after 90 days</li>
<li>6 Paid Holidays</li>
</ul>
Astra Surveying is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to age, race, color, sex, national origin, religion, disability, marital status, pregnancy, sexual orientation, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law.
DFWP
 Job Posted by ApplicantPro

Surveyor

<h3>Job Description</h3>
Job Description
Earth Systems is not your average environmental consulting firm. We’re hands-on, collaborative, and committed to solving real-world geotechnical and environmental challenges with technical excellence and regulatory know-how. If you want your work to matter—and have the autonomy to lead it—we want you on our Florida-based team.
 
We are seeking a Geotechnical Engineer with a background in Geology, Environmental Science, or Environmental Engineering who thrives in a multidisciplinary environment. Candidates must reside in Florida and have direct experience with Florida regulations and field conditions. This is a field-forward position with a focus on practical problem-solving and project leadership in the Southeastern region.
 
Key Responsibilities:
<ul>
<li>Conduct geotechnical investigations including site reconnaissance, subsurface explorations, soil/rock classification, and in-situ testing</li>
<li>Analyze data for foundation design, slope stability, settlement analysis, and pavement recommendations</li>
<li>Prepare detailed geotechnical reports with practical engineering solutions</li>
<li>Develop project scopes, proposals, and budgets; assist with project management and client communications</li>
<li>Oversee field exploration programs, coordinate lab testing, and ensure QA/QC on deliverables</li>
<li>Work closely with regulatory agencies to ensure compliance with FDEP, FDOT, and other Florida-specific environmental/geotechnical regulations</li>
<li>Mentor junior staff and support business development through local networking and technical presentations</li>
</ul>
 
Required Qualifications:
<ul>
<li>Bachelor's degree in Geotechnical Engineering, Geology, Environmental Engineering, or related field (Master’s preferred)</li>
<li>5+ years of experience in geotechnical engineering or applied environmental consulting</li>
<li>PE or the ability to obtain PE in Florida within 12 months</li>
<li>Proficiency in AutoCAD, gINT, GeoStudio, or similar software</li>
<li>Strong writing skills and experience preparing detailed technical reports</li>
<li>Current driver’s license and willingness to travel to project sites across Central Texas</li>
</ul>
 
What We Offer:
<ul>
<li>Competitive salary </li>
<li>Medical, dental, vision, and life insurance</li>
<li>401(k) with company match</li>
<li>PTO, holidays, and flexible field scheduling</li>
<li>Mileage reimbursement</li>
<li>Paid training, certifications, and continuing education</li>
<li>Growth-focused culture with a seat at the table</li>
</ul>
 
Must be authorized to work in the United States. Sponsorship is not available for this position.
 
Ready to take your career to the next level in a place where your skills are valued and your impact is real? Apply now to join Earth Systems.

Geotechnical Engineer - Earth Systems

<h3>Job Description</h3>
Job Description
Lease Purchase Program
Nationwide Fleet
Must Have 6 Months OTR 53' Tractor Trailer experience. Not Counting School, Dump Truck, Garbage Truck, Straight Truck experience
If you are in the SAP program the costs are $99 drug test + $67,50 (if you have not completed RTD). If you have completed RTD test costs will be S99/drug test.
ORIENTATION IS HELD IN CHICAGO, ILLINOIS
 Must provide One Way Transportation + 1 night Hotel in Chicago, IL for orientation 
<ul>
<li>You will have to do the drug test which costs S99</li>
<li>You will be asked to show previous employment history with a reason of leaving</li>
<li>It's up to you to choose the truck you like</li>
<li>Orientation takes 24 to 48 hours</li>
</ul>
 
75% of each Load is yours.
25% commission fee for dispatch and accounting
When you make the final payment, you OWN the truck
TRUCKS 2021-2023
<ul>
<li>from $500 to $650 a week</li>
<li>4 to 5 years contract</li>
</ul>
<ul>
<li>TRUCKS 2024-2026</li>
<li>$700 a week</li>
<li>5 years pay off time</li>
<li>VOLVO 760</li>
<li>VOLVO 660 (only 2026)</li>
<li>PETERBILT 579</li>
<li>FREIGHTLINER CASCADIA</li>
<li>INTERNATIONAL PROSTAR</li>
<li>KENWORTH T680</li>
<li>MACK ANTHEM</li>
</ul>
$O DOWN TRAILER DRY VAN
<ul>
<li>Wabash»</li>
<li>Manac</li>
<li>Great Dane</li>
<li>Operbus</li>
</ul>
<ul>
<li>rent is $225 a week</li>
<li>lease is $300 a week (2,5 to 3,5 years contract)</li>
<li>all trailers are from 2015 to 2026</li>
</ul>
LOAD BOARD 
PET FRIENDLY
NON-FORCED DISPATCH
VALK-AWAY LEASE OTR NO BALLOON PAYMENT 24/7 SUPPORT
75% 0F EACHLOAD
BELONGS TO YOU
25% commission fee for dispatch and accounting.
 DEDUCTIONS 
<ul>
<li>$295 a week for Cargo and Liability insurance</li>
<li>$560-$590 monthly for Bobtail insurance (depending on the year of the model)</li>
<li>$225 a week for dry van rental - $300 a week for lease</li>
<li>$50 a month for TripPak</li>
<li>$150 a month for ELD</li>
<li>$99 one-time enrollment fee</li>
<li>$30 one time permits</li>
<li>$2500 escrow</li>
<li>(available flexible payment plan)</li>
<li>Registration is $2500 a year (available flexible payment plan)</li>
<li>IFTA</li>
</ul>
$2,000 Average Bring Home Pay after Expenses
FUEL CARDS: We provide you with a fuel card, with 250 gallons daily
Text for Faster Response
1. How much Tractor Trailer experience
2. What option interested in.
Benny 689 207 7311 (Text Only)
6 Months OTR Tractor Trailer Experience Required.

Lease Purchase OTR- $2000 Weekly Take Home! 75% of Load (SAP Friendly!)

<h3>Job Description</h3>
Job DescriptionDescription:
Job Summary:
The Concierge is responsible for greeting guests, residents, and employees, managing both external and internal calls, taking and communicating messages and providing information of a general nature. The Concierge is responsible for assisting the business office with daily operations and any administrative task that needs to be completed. 
 
Essential Duties &amp; Responsibilities:
• Functions as the main resource center to all callers, guests, and vendors.
• Ensures accurate visitor check in through the visitor check in process.
• Assists all residents, guests and employees at the temperature kiosk.
• Produces visitor reporting as needed.
• Initiates emergency codes as per safety guidelines.
• Receives and provides direction to visitors while ensuring customer satisfaction.
• Proactive, approachable and solution focused.
• Keep updated on all processes, procedures, and company announcements.
• Receives mail, sorts, and ensures timely delivery.
• Performs clerical duties and aids on projects as needed.
• Carries out telephone answering, and reception duties as required.
• Greets residents and visitors. Answer’s inquiries and gives directions.
• Handles entering all workorders from families and staff
• Collates brochures for the sales/marketing department and administrative tasks as needed.
• Prepares meal tickets for team members and family members, tallies meal count sheets for the dining staff as needed.
• Updates the Resident Phone List and Roster daily; Guest and Sign-In Logs, as necessary.
• Manages appointments for residents and family members such as; but, not limited to hairdresser, transportation, specialist, etc.
• Maintains and keeps desk and entry area neat and organized.
• Maintains adherence to all company personnel policies and established operating policies and procedures.
• Performs other related duties as assigned.
 
Requirements:
Required Skills &amp; Abilities: 
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Able to concentrate with frequent interruptions. 
• Able to talk and hear effectively to convey instructions and information to residents and team members.
• Able to work under stress and in emergency situations. 
• Excellent time management skills with a proven ability to meet deadlines.
• Extensive knowledge of office administration, clerical procedures, and recordkeeping systems.
• Proficient with Microsoft Office Suite or related software.
 
Education &amp; Experience:
• High school diploma or GED.
• Hospitality experience a plus.
• One to three years of customer service experience and/or training; or equivalent combination of education and experience.

Concierge Part-time

<h3>Job Description</h3>
Job DescriptionDescription:
If you enjoy driving, meeting new people, and supporting our beautiful community all while working in a fun and flexible environment, then we want to talk to you!
 
Who Are We?
Circuit’s goal is to reduce congestion and its harmful effects on the environment and our quality of life. We do this by getting people out of their cars for short trips, encouraging visitors to park once, and by making connections to existing mass transit hubs. We work with innovative cities and forward-thinking advertising partners to offer electric shuttles that make mobility easier, smarter, more affordable, and fun.
What Do We Value?
Circuit is built by energetic team members from diverse backgrounds. Every mile makes a difference at Circuit: we tackle big challenges in small steps. Circuit employs hard-working individuals who are passionate about changing the world one ride at a time. We strive to maintain a flexible work environment with a warm and welcoming company culture.
What is the Job all About?
Our Driver Ambassadors are the face of Circuit! As one of our Drivers, you will provide a valuable service to locals and tourists visiting our community.
Day-to-day duties involve providing safe, efficient, and appropriate transportation to the general public while maintaining and embodying company values and proper treatment of all passengers. This route deives a 15 Passenger Electric shuttle from the Aventura Brightline Station to the Aventura Mall and back.
 
Requirements:
What Do You Need to Bring?
<ul>
<li>3 years of safe driving experience and a valid driver’s license required</li>
<li>A passion for customer service and working with the public</li>
<li>Excited about showcasing the community</li>
<li>The ability to use technology such as an iPhone, GPS, and other applications</li>
<li>A chauffeur’s license or experience driving commercially is a plus</li>
<li>Comfortable working in different weather conditions, including working during summer/winter months</li>
<li>Must be able to stand, sit, walk and occasionally lift up to 50 lbs</li>
<li>Must abide by vehicle weight and height requirements as per vehicle manufacturer specifications</li>
<li>Weekend and night-time availability</li>
</ul>
What We Offer:
<ul>
<li>A fun and flexible work environment</li>
<li>Hourly base rate of $15.00 plus tips!</li>
<li>Full-time and part-time shifts and schedules available</li>
<li>Medical/Dental/Vision benefits are offered after 3 months of full-time hours.</li>
</ul>
 
At Circuit, diversity, equity, and inclusion are inherently tied to our mission of accessible and sustainable transportation, while putting people first. This all starts with our employees. Diversity plays an integral part in creating an inclusive space where everyone belongs. We strive to be a reflection of the communities, customers, and partners that we serve. Circuit provides a place for people from all walks of life to connect, collaborate, and commute as their authentic selves.

Driver Ambassador- Electric Van Driver (Boca Raton)

<h3>Job Description</h3>
Job Description
Join Our Team as a Service Technician II at Advenir Azora Living!
At Advenir Azora Living, property management is an exciting adventure where no two days are the same! You’ll have a real impact by guiding people through major life decisions, helping them find their homes. We focus on both residents and team members, offering transparency, growth, and a culture centered on strength. If you want to grow your career and make a difference, join us!
What You’ll Do:
As a Service Tech II, you’ll perform maintenance tasks (plumbing, electrical, carpentry), ensure HVAC systems run smoothly, and assist with move-in prep, renovations, and preventative maintenance. Your work will keep residents happy and motivate them to renew leases. You’ll work toward advancing to Assistant Service Manager or Service Manager.
What You Bring:
You’ll bring technical skills, professionalism, and strong organization. You’ll need 1-3 years of property management experience and EPA Universal Certification is required.
How You’ll Be Rewarded:
<ul>
<li>Promotion and growth opportunities</li>
<li>Health insurance (Medical, Dental, Vision)</li>
<li>401K with 50% match (up to 6%)</li>
<li>Paid time off and holidays</li>
<li>Apartment discounts and more!</li>
</ul>
Advenir Azora Living is an equal opportunity employer and a drug-free workplace, committed to diversity and inclusion.
Advenir Living

Service Technician II

<h3>Job Description</h3>
Job Description
Summary Description: The Manager is a business partner accountable for leading the Restaurant Associate team to deliver Steak ‘n Shake operational and financial standards on each scheduled shift as well as building a well cross trained staff within the Restaurant. The Manager is responsible for assessing Associates performance to identify opportunities and coach for improvement. This position has accountability on his/her shift for the correct delivery of Steak ‘n Shake procedures, policies and specification which deliver the Steak ‘n Shake Vision and Mission. The Manager will partner directly with his/her Restaurant and General Manager and/or Franchise&nbsp; Partner Designate and will receive market level support from his/her Human Resource Manager and Field&nbsp; Training Manager / Coordinator to meet the business and strategic objectives of the organization.&nbsp;
Department: Operations - Restaurant Reports to: General Manager and/or Franchise Partner Designate FLSA: Non-Exempt Direct reports: Trainers and all Restaurant Associates&nbsp;
1. RESPONSIBILITIES: Major functions/tasks performed in the job and the deliverable (report, product, output, etc.) produced.
Primary and On-Going Accountabilities
• Effectively Manage a Steak ‘n Shake Shift&nbsp;
• Execute the 14 point walk and correct deficiencies as they arise&nbsp;
• Ensure food is properly stored and prepared in compliance with food safety regulations and recipe adherence&nbsp;
• Ensure service, hospitality, accuracy and speed standards are achieved&nbsp;
• Maintain strict compliance with health, safety and security standards and procedures • Train, coach and inspire Associates to deliver exceptional service, food quality and environment to the Guest&nbsp;
• Demonstrate effective decision making and problem solving skills that support the Steak ‘n Shake Principles; Relentless Pursuit of Excellence, Exceed Guest Expectations, Golden Rule, Economic Objective and Entrepreneurial Approach&nbsp;
• Ensure accurate adherence to all State and Federal laws on assigned shift&nbsp;
• Lead by Example&nbsp;
• Has authority to discipline associates&nbsp;
• Recommends associates for hiring and promotion&nbsp;
• Recommends associates for termination
 
Specific Duties and Responsibilities
Customer Satisfaction: Build the business by relentlessly pursuing excellence and growing customer traffic over prior year:
Effectively interact with Guests to ensure we exceed their expectations with the highest quality food and great service
Immediately address Guest concerns and complaints utilizing the Steak ‘n ShakeGuest Recovery Model - L.E.A.R.N.
Ensure Guests are immediately recognized upon entering and as they are leaving
Motivate all Associates to deliver great hospitality toward all guests and other associates
Create a positive team environment with knowledgeable associates working together through shift huddles and ongoing coaching
Brand Protection: Operate in accordance with our Quality, Service and Cleanliness Standards(QSC) and other food safety practices, delighting our Guest with outstanding fresh food and training our valuable people:
Execute the 14 point walk – ensuring the facility is radiant, the associates are motivated, the stations are&nbsp; appropriately set up / re- stocked for meal periods, and constantly moving through the restaurant coaching and&nbsp; directing associates to ensure quality adherence and speed standards are achieved
Interview candidates using the Select the Best 1st interview guide and recommend enthusiastic / Guest centric&nbsp; candidates to the General Manager for employment
Ensure associates are effectively trained using the Steak ‘n Shake training program,Earning your Wings
Monitor food quality, portioning and speed from the EXPO window and resolve any issues immediately
Assign and verify all side work is accurately and efficiently completed
Verify accurate adherence to the Prep and Pull and cooling charts as well as complete HACCP and line&nbsp; checks on assigned shift ensuring food quality and quantity
Ensure all Safety procedures and policies are strictly adhered to
 
Financial Growth: Manage profitable shifts focused on delighting our guests, increasing quality and reducing prices:
Deploy associates appropriately as planned on the Schedule and Line up sheets
Ensure appropriate staffing levels of well-trained associates on assigned shifts
Complete shift and daily inventory and accurately post into the back office POSSystem
Check in food delivery, ensure proper storage and post-delivery into the POS.
Complete food order based on commissary order guide and enter into ordering system
Maintain strict adherence to cash handling and banking policies and procedures
Complete shift tools and administration duties as assigned by General Manager
 
2. SCOPE: Impact this job has in terms of decisions made, direction given, number of employees supervised, size of organization managed or supported, impact of errors, dollars, etc.
• Enforce procedures, training and other programs designed by Steak ‘n Shake to effectively deliver the Steak ‘n Shake Vision, Mission and Principles&nbsp;
• Interviews and recommends Associates candidates to GM within compliance of FLSA and Steak ‘n Shake guidelines&nbsp;
• Takes responsibility for shift financial results&nbsp;
• Serves as a resource to colleagues and as a mentor to less experienced Managers&nbsp;
• Actively manages the shift ensuring speed and food quality&nbsp;
3. KEY RELATIONSHIPS: Position’s key contacts and relationships.&nbsp;
Primary:&nbsp;
• Restaurant Associates • Restaurant Trainers • Restaurant Management&nbsp;
Secondary:&nbsp;
• Division President&nbsp;
• Field Training Manager • Human Resource Manager&nbsp;
Manager 12.1.2021&nbsp;
4. REQUIREMENTS: Typical minimum requirements to perform the job.&nbsp;
• High School graduate or equivalent education preferred&nbsp;
• Certified in all Stations at Steak ‘n&nbsp; Shake or equivalent experience&nbsp;
• ServSafe certified (based on local&nbsp; regulations)&nbsp;
• Understand Steak ‘n Shake policies, procedures, state laws, Health codes, Safe food handling and Sanitation procedures&nbsp;
• Positive, motivating communication skills • Strong organization and time management skills&nbsp;
• Strong coaching and mentoring skills • Flexible and adaptable to changing circumstances&nbsp;
• Ability to read, write, perform mathematical calculations and analyze data&nbsp;
• Demonstrate key principles: Golden Rule, Relentless pursuit of Excellence, Exceeding guest expectations, Economic objective, Entrepreneurial approach&nbsp;
• Able to work in excess of 40 hours per week while standing, walking and stretching • Able to lift, carry, push and pull 30 lbs • Able to perform any task performed by a service or production associate&nbsp;
• Able to see across the restaurant to monitor and oversee the operation&nbsp;
• Able to legally operate a motor vehicle • Able to hear, understand and professionally respond to guest and employee inquiries, comments and concerns&nbsp;
5. KEY PERFORMANCE INDICATORS: Key indicators to be used to measure job performance. • Field Results Report&nbsp;
• Key Metrics&nbsp;
• Effective working relationship with Above Store Leaders, Restaurant Management, colleagues and direct reports&nbsp;
6. CAREER PATH: Logical positions along the career path, vertical and/or lateral.
• Restaurant Manager&nbsp;
• General Manager&nbsp;
• Franchise Partner&nbsp;
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15,730 Insurance Jobs in Royal Palm Beach, FL, USA