Job Description
The Market Manager is responsible for driving growth, profitability, and client engagement within the assigned market. This role leads business development efforts, strengthens community relationships, and oversees branch performance to ensure delivery of high-quality financial solutions. The Market Manager serves as a key representative of the institution in the community, aligning strategies with organizational goals while fostering a culture of excellence, accountability, and client-centric service.
Key Responsibilities:
- Lead market strategy to drive revenue growth and expand customer base.
- Oversee branch operations, ensuring compliance with policies and regulatory standards.
- Develop and maintain strong community partnerships to enhance brand presence.
- Manage, coach, and motivate staff to achieve performance and sales goals.
- Analyze market trends and identify opportunities to introduce products and services.
- Collaborate with internal teams to deliver tailored financial solutions for individuals and businesses.
- Monitor portfolio quality, risk management, and customer satisfaction metrics.
Qualifications:
- Bachelor’s degree in Business, Finance, or related field; MBA preferred.
- 7+ years of experience in banking or financial services, with leadership in retail or commercial markets.
- Proven success in business development, portfolio management, and client relationship building.
- Strong leadership, communication, and decision-making skills.