Job Description
Job DescriptionWe are looking for an organized and detail-oriented Administrative Assistant to join our team on a contract basis in Plantation, Florida. The ideal candidate will play a vital role in supporting daily operations, managing client interactions, and ensuring seamless scheduling and data entry processes. This position offers an opportunity to contribute to a dynamic environment with over 5,000 clients in the medical malpractice insurance sector.
Responsibilities:
• Respond promptly to inbound calls, providing attentive and helpful customer service.
• Manage client scheduling and appointments to ensure efficient time management.
• Perform accurate data entry tasks, maintaining up-to-date and organized records.
• Assist with email correspondence, handling inquiries and follow-ups effectively.
• Support client management efforts by addressing client needs and maintaining strong relationships.
• Utilize Microsoft Office tools, including Excel, Outlook, PowerPoint, and Word, to create documents, reports, and presentations.
• Schedule and coordinate meetings and appointments as needed.
• Handle both inbound and outbound calls to manage client communications efficiently.
• Collaborate with the team to ensure smooth day-to-day operations.• Proven experience in answering inbound calls and providing exceptional customer service.
• Proficiency in data entry and maintaining accurate records.
• Strong communication skills, including email correspondence and phone etiquette.
• Familiarity with Microsoft Office Suite, including Excel, Outlook, PowerPoint, and Word.
• Ability to manage schedules and appointments effectively.
• Experience with client management and maintaining strong relationships.
• Excellent organizational skills and attention to detail.
• Ability to work independently and as part of a team in a fast-paced environment.