Job Description
Job DescriptionDescription:
POSITION: Webinar Coordinator
Location: Fort Lauderdale – HQ
Reports To: Director of Marketing Operations
Department: Marketing
Job Type: Full-time
FLSA Classification: Exempt
Who We Are
At Sound Income Group, our mission is to help independent financial professionals and their clients thrive, especially those approaching or in retirement. We provide a full suite of resources across financial education, investment strategies, marketing, and practice management to support long-term success.
We foster a collaborative, performance-driven culture rooted in integrity, innovation, and service. If you’re enthusiastic about making a measurable impact on the financial services space, we invite you to grow with us.
Position Summary
The Webinar Coordinator is responsible for planning, executing, and optimizing all virtual events, webinars, and online presentations. This role supports the marketing, advisor support, and education teams by managing logistics, registration, promotions, and post-event follow-up. The ideal candidate thrives in a fast-paced environment, has strong project management skills, and understands the importance of brand consistency and client experience in a virtual setting.
Key Responsibilities
Webinar Planning & Execution
• Coordinate all aspects of webinars and virtual events, including scheduling, platform setup (Zoom, GoToWebinar, BigMarker, etc.), rehearsals, and live production.
• Develop run-of-show documents and coordinate with presenters, moderators, and tech support.
• Ensure proper branding and messaging is integrated across all webinars.
Promotion & Registration
• Collaborate with the marketing team to design and launch webinar promotional campaigns via email, social media, and landing pages.
• Manage registration platforms, confirmations, and reminders to maximize attendance.
• Monitor RSVP lists and analyze drop-off or attendance trends.
Live Event Management
• Serve as the primary point of contact during live events to ensure technical quality and a seamless attendee experience.
• Troubleshoot tech issues, monitor Q&A/chat, and facilitate audience engagement (polls, surveys, etc.).
Post-Event Follow-Up & Reporting
• Distribute post-event materials such as recordings, slides, and follow-up emails.
• Track and analyze attendance, engagement, and lead conversion data.
• Provide detailed event reports to stakeholders, with recommendations for improvement.
Platform & Vendor Management
• Maintain knowledge of webinar platforms and virtual event tools, recommending upgrades or changes as needed.
• Coordinate with external vendors or tech partners when required.
The duties and responsibilities described in the above job description are not a comprehensive list. Additional tasks may be assigned to the employee from time to time; or the scope of the position may change as necessitated by company demands and/or industry standards.
Requirements:Must-Have Qualifications
Industry Experience
• Experience in financial services, marketing, or education is a plus.
Background and Education:
• 2+ years of experience coordinating virtual events, webinars, or live online training.
• Strong attention to detail across project management, time management, and organizational skills.
• Excellent communication and problem-solving abilities.
Technology Expertise:
• Proficiency with webinar platforms (Zoom, GoToWebinar, BigMarker, Microsoft Teams, etc.).
• Familiarity with CRM and email marketing tools (HubSpot, Salesforce, Mailchimp, etc.).
Preferred Attributes:
• Calm under pressure and solution-oriented during live events.
• Comfortable working cross-functionally with marketing, advisors, compliance, and external partners.
• A passion for creating professional, engaging client experiences.
Physical & Work Environment Requirements
• Ability to work for extended periods at a desk using a computer.
• Ability to lift up to 10 pounds if/when necessary.
• Routine use of telephone and email.
• Office-based role with potential travel to conferences, events, and satellite offices as needed.
Benefits
We’re proud to offer a comprehensive benefits package that supports your professional and personal well-being, including:
• 100% employer-covered medical benefits and HRA account
• Dental & vision plans
• PTO + 10 NYSE company holidays per year
• 401K with company match program• Free onsite parking• Company-provided laptop and required technology
• Access to an on-site gym (free of charge)
Sound Income Group is an E-Verify employer.
Sound Income Group is an equal opportunity employer that complies with all applicable federal, state, and local laws, rules and regulations. It is our policy to employ and promote qualified candidates without discrimination on the basis of race, color, sex, age, origin, sexual orientation, marital status, disability or any other characteristic protected by law. Our hiring decisions are based solely on merit, qualifications and business needs.