HVAC Service Coordinator / Office Administrator

Job Description

Job DescriptionDescription:We’re Hiring: Service Coordinator / Office Administrator

Cape Coral, FL | $20–23/hr + Full Benefits

Are you organized, detail-oriented, and passionate about helping customers? Do you thrive in a fast-paced trade business environment where every day is different? Our established HVAC company in Cape Coral is looking for a Service Coordinator / Office Administrator to join our team and keep operations running smoothly.

What You’ll Do:

• Be the first friendly voice customers hear – answering phones and ensuring excellent customer satisfaction.
  
• Coordinate technician schedules, dispatching multiple techs to the right jobs at the right time.
  
• Process warranties and support smooth operations for service calls.
  
• Manage permits and ensure all documentation is accurate and up to date (permitting experience a big plus!).
  
• Keep the office organized – from scheduling to filing to CRM updates.
  
• Work closely with our team to support both customers and field technicians.
  

What We’re Looking For:

• Experience in a trade-based business (HVAC, plumbing, electrical, etc.).
  
• Proficiency with Microsoft Office Suite.
  
• Familiarity with CRM/dispatching software (FieldEdge, ServiceTitan, Housecall Pro).
  
• Excellent communication & phone skills.
  
• Strong organizational skills with the ability to juggle multiple priorities.
  
• Bonus: Prior permitting experience in trades or construction.
  

What We Offer:

• Competitive pay: $18–23/hour (depending on experience).
  
• Full benefits package (health, dental, vision, PTO).
  
• A supportive team environment with room to grow.
  
• The chance to be part of a respected, well-established HVAC company in Cape Coral.
  

Apply today and bring your skills to a team that values customer satisfaction, teamwork, and growth!

Requirements:

Experience in a trade-based business (HVAC, plumbing, electrical, etc.).

• Proficiency with Microsoft Office Suite.
• Familiarity with CRM/dispatching software (FieldEdge, ServiceTitan, Housecall Pro).
• Excellent communication & phone skills.
• Strong organizational skills with the ability to juggle multiple priorities.
• Bonus: Prior permitting experience in trades or construction.