Job Description
Job Description
We are looking for a friendly, bilingual receptionist to join our team in Doral, Florida. This role involves managing client inquiries to ensure friendly, accurate and timely responses while maintaining strong communication with vendors and internal departments. The ideal candidate will have experience in high volume client facing questions and computerized billing systems. Spanish and English required.
Responsibilities:
• Communicate with clients in an approachable and efficient way and provide exceptional customer service
• Monitor and manage client inquiries, ensuring responses are received and processed efficiently.
• Maintain and update computerized billing systems to ensure data integrity and smooth operations.
• Collaborate with internal departments to resolve discrepancies and streamline order processes.
• Generate reports on billing activities and collections for management review.
• Ensure compliance with company policies and industry regulations related to billing.
• Identify opportunities to improve billing procedures and implement solutions.
• Assist in bilingual marketing efforts when necessary to support client communication.
INTERESTED CANDIDATES PLEASE APPLY AND REACH OUT TO STEFANIE FURNISS AT 786-897-7903
• Minimum of 2 years of experience in client facing roles and/or customer service.
• Ability to communicate effectively in both English and a second language (bilingual proficiency required).
• Familiarity with industry standards and regulations related to billing.
• Proven ability to handle multiple tasks and meet deadlines.
• Excellent problem-solving skills and a proactive approach to resolving billing issues.
INTERESTED CANDIDATES PLEASE APPLY AND REACH OUT TO STEFANIE FURNISS AT 786-897-7903