Job Description
Job Description
Royal Star Realty Inc. is seeking a professional and customer-focused Remote Live Chat Support Representative to assist clients through online chat platforms. This role is ideal for individuals with strong written communication skills who enjoy helping customers in a fast-paced, remote environment.
Responsibilities
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Respond to customer inquiries via live chat in a timely and professional manner
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Provide accurate information about services, listings, and general inquiries
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Assist clients with basic troubleshooting and account-related questions
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Route inquiries to the appropriate department or team member when needed
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Maintain accurate records of customer interactions
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Follow communication guidelines, scripts, and service standards
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Maintain confidentiality and professionalism at all times
Qualifications
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High school diploma or equivalent
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Previous customer service, chat support, or call center experience preferred
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Excellent written communication and typing skills
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Strong attention to detail and ability to multitask
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Comfortable using computers, chat platforms, and CRM systems
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Ability to work independently in a remote environment
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Reliable internet connection and quiet workspace
Preferred
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Experience in live chat, online support, or customer service roles
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Familiarity with real estate or administrative support
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Ability to handle multiple chats simultaneously
Job Details
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Job Type: Full-Time or Part-Time
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Work Location: Remote (Work from Home)
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Schedule: Flexible shifts available
Why Join Us
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100% remote position
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Training and ongoing support provided
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Supportive and professional team environment
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Opportunity for long-term growth