Job Description
Job Description
Operations Coordinator
COMPANY: StoneHardscapes, LLC
REPORTS TO: Operations Assistant Manager
FLSA: Non-Exempt, Hourly
HOURS: Full-time (7:00 AM – 4:00 PM)
Position Summary
The Operations Coordinator position serves as the hub that connects our sales and operations team. The position completes day-to-day operations processes summarized below. The ideal candidate will be self-motivated, energetic, possess a high level of initiative and superior organizational skills. This position provides an opportunity for the right candidate to showcase a variety of skills, be a valuable part of our operations team, and a variety of growth opportunities.
Primary Responsibilities
- Receive and promptly enter sales orders into accounting system
- Send sales order confirmations to clients and relevant sales team member
- Post, monitor and update relevant dates on shipment calendars
- Liaise with clients and business associates to ensure shipment process is expedited
- Process credit card payments, provide transaction information and reports to Accounting
- Run assigned weekly and monthly reports
- Responsible for opening and preparing the office and reception area each morning and maintain the look and feel of the front office area.
- Greet walk-in customers and business associates in a professional and pleasant manner
- Answer incoming telephone calls promptly, check voicemail and distribute messages
- Direct clients and calls to the correct team member for attention
- Enter new call-in leads into Microsoft Dynamics 365
- Order and pick up office supplies
Skills & Knowledge
- Must have superior organizational skills
- Prior experience within the construction industry is preferred
- Customer service experience
- Excellent written and verbal communication
- Attention to detail required
- Ability to work in a fast-paced environment and adapt to the changing needs of the department
- Ability to multi-task
- Excellent problem-solving and people skills
- Must be able to work independently and in a team
- High level of professionalism
- Proficient in Microsoft Office
- High level of energy
- Strong commitment to the Team Horner Value System
Education & Training
- High School Diploma
- 1 – 3 years of customer service experience preferred
- 1 – 3 years of construction industry experience preferred
- Administrative experience
Compensation & Benefits
- Competitive hourly compensation package
- Participation in the Team Horner Employee Stock Ownership Plan
- Tuition reimbursement
- Ongoing industry training
- Yearly performance and long service awards and events
- Paid time off: Holiday, Vacation and Personal
- Health, dental and vision insurance offered
- Short/Long-Term disability insurance offered
- 401K and Roth offered
- Extensive wellness program including one-to-one coaching, healthy living seminars, exercise facilities and classes, stand-up desks, and many other great incentives
- Merchandise discounts
…and so much more!
#INDSJ #INDHP
Monday - Friday; 7:00 AM - 4:00 PM