Job Description
Job Description:\n\n JOB TITLE: Recreation Supervisor EMPLOYER: City of West Park DEPARTMENT: Parks & Recreation REPORTS TO: Recreation Manager STATUS: Full Time - Exempt (Salary Employee) SALARY: $41,600 to 54,080.00 SUMMARY: This is professional and supervisory work with administrative responsibility in the management of the City’s parks. Employees in this class are responsible for supervising the operation of neighborhood parks with varied recreation programs and facilities such as ball fields, tennis courts, basketball courts and recreation centers, and park facilities. Emphasis of the work is on planning and supervising rental activities at City Parks; the work of recreational and maintenance personnel, routine facility maintenance and program administration. Duties include program planning and implementation, activity scheduling, revenue producing activities and coordination of special events. Work is performed independently within the scope of departmental rules, regulations and program policy. Supervision is exercised over subordinate maintenance supervisors, maintenance employees and recreational specialists engaged in recreational programming and facility maintenance. Supervision is received from a park and recreation manager who reviews work for achievement of desired objectives through periodic facility inspections, personal conferences and written reports. DUTIES AND RESPONSIBILITIES:Plans, assigns, and reviews the work of subordinate recreation and maintenance personnel engaged in conducting a limited recreation program, organized athletic events, games, and special or generalized classes of instruction for all age groups in a variety of recreational activities. Coordinates activities of crews or contractor engaged in landscape maintenance procedures such as fertilization and pest control; issues work orders for repair of equipment or facilities by various tradesmen; identifies needs for renovation or replacement of facilities or equipment. Coordinates with supervisors to plan overall city recreation programs and maintain maximum participation; schedules diversified recreation activities; rearranges work schedules in the event of postponement or cancellation. Prepares reports on facility operation, maintenance and participation; makes recommendations concerning program application and possible improvements; prepares budget estimates. Requisitions equipment, materials, and supplies and maintains inventory. Makes recommendations regarding hiring, discipline, and promotion of subordinates; authorizes leave and overtime; evaluates and rates employee performance. Performs related work as required.Administers all financial aspects of office operations including intake of program, registration, facility rental fees; as well as box office and concession monies.Prepares daily cash reports and receipts. Communicates regularly with the general public; and handles customer questions, complaints and suggestions. Oversees all program promotions including obtaining sponsors and advertising in-house events.Writes press releases; and designs flyers and brochures.Creates and manages facility event calendar/schedule. Enforces recreational and park/facility policies, procedures and regulations as they affect the participating public and departmental personnel. Performs basic administrative duties including written reports, memorandums, letters, electronic correspondence, interaction with others and communication through telephone and meetings.Maintain records of all Youth Programs equipment.Enforces safety policies and procedures and assist in rendering first aid, if necessary.Work directly with funding agencies to ensure proper compliance with all grant requirements, to include reporting and meeting deadlines. Performs routine maintenance inspections at all program facilities.Performs other related duties as assigned. SUPERVISORY RESPONSIBILITIES:Directly supervises employees within the program(s).Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.Responsibilities include interviewing, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. QUALIFICATIONS:Bachelor's degree in Park and Recreation Management, Business Administration, Public Administration, Recreation, Physical Education, Sports Administration, or related field. At least three (3) years’ experience in planning, organizing, conducting or supervising park and recreation services may substitute for the required education on a year-for-year basis. Must possess a Driver license. Other skills, knowledge and abilities required: Knowledge of the rules, techniques, and equipment requirements for various types of recreation, cultural, and/or historical activities for all ages.Knowledge and understanding of activities in a community historical or recreation program, including facilities.Ability to exercise judgment and discretion in applying and interpreting department rules, regulations, policies, and procedures.Knowledge of the objectives and activities of social recreational or historical programs.Knowledge of box office operations and financial reporting.Ability to maintain discipline and to solve disciplinary problems.Ability to contribute effectively to the accomplishment of the team or work unit goals, objectives, and activities.Ability to plan, organizes, and monitors social and leisure activities.Considerable knowledge of modern governmental office practices, procedures, equipment, and standard clerical and accounting techniques.Ability to make recommendations and to use resourcefulness and tact in solving new problems.Ability to plan, organizes, direct, and appraises the work of assigned personnel.Ability to prepare effective correspondence on routine matters and to perform routine administrative functions without referral to supervisor.Analytical and research skills; ability to ascertain priorities and meet deadlines and objectives.Strong written and oral communication skills. Skill in the use of standard office computer equipment and software applications; ability to maintain accurate records and reports.Ability to establish and maintain effective working relationships.Ability to effectively coordinate programs to include youth sports, camps, after-school program, senior program, & special events.Ability to properly communicate with funded agencies on behalf of the department and meet all deadlines as assigned through each agency’s contract and standard order of operations.Other duties as assigned. COMPETENCIES:Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.Delegation - Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results.Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.Managing People - Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self-available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services.; Continually works to improve supervisory skills.Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.Visionary Leadership - Displays passion and optimism; Inspires respect and trust; Mobilizes others to fulfill the vision; Provides vision and inspiration to peers and subordinates.Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. PHYSICAL DEMANDS AND WORK ENVIRONMENT:Frequently required to stand.Frequently required to walk.Occasionally required to sit.Frequently required to utilize hand and finger dexterity.Occasionally required to climb, balance, bend, stoop, kneel or crawl.Frequently exposed to outside weather conditions. The employee must occasionally lift and/or move up to 15 pounds. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.