Job Description
Job Description
A leading provider of industrial and construction supplies is seeking a detail-oriented Collections Specialist / Accounts Receivable Specialist with experience working with contractors.
Great Benefits!
- Medical, Vision, Dental
- PTO and holidays
- Direct hiring by the company
Salary: $50K - $55K (based on experience)
Full Time - Monday to Friday (no remote)
Responsibilities
- Own day-to-day accounts receivable operations for contractor, technician, and approved charge customers, including job-level accounts.
- Maintain accurate, current, and well-documented customer account balances to ensure clean customer statements.
- Open, maintain, and update contractor accounts, including credit terms, COD status, and customer master data.
- Process and apply COD transactions correctly to customer accounts.
- Prepare, review, and post credit memos related to returns, pricing adjustments, approved credits, and operational corrections.
- Investigate and resolve posting errors, misapplied payments, invoice discrepancies, and account reconciliation issues.
- Serve as the primary internal point of contact for AR-related questions from sales, counter staff, warehouse, and management.
- Accurately apply all customer payments in the ERP system at both account and job level.
- Process payments received via check, ACH, EFT, credit card, COD, and contractor payment portals.
- Perform daily Remote Deposit Capture (RDC) processing and prepare bank deposits.
- Reconcile daily deposits and ensure all cash receipts are posted completely and accurately.
- Perform daily POS batch posting and settlement reconciliation for retail store transactions.
- Process customer refunds and ensure proper approval, documentation, and posting.
- Maintain a clean and reliable accounts receivable aging report.
- Prepare and distribute accurate customer statements, primarily for contractor and charge accounts.
- Reconcile the accounts receivable subledger to the general ledger on a regular basis.
- Support month-end close activities related to AR, deposits, and cash receipts.
- Provide internal reporting on account balances, unapplied cash, credits, and customer account status.
- Identify recurring operational issues affecting AR accuracy and recommend process improvements.
- Support credit administration activities, including monitoring past-due balances and job-level exposure.
- Perform courteous, professional follow-up on past-due balances when required, in accordance with company policy.
- Coordinate with sales and operations to resolve billing or job-related payment delays.
- Assist with construction-related job setup and documentation when required, including Sunshine Notices and lien-related support.
Requirements
- Minimum 5 years of experience in accounts receivable operations, cash application, and customer account maintenance.
- Experience in HVAC, building materials, wholesale, or retail distribution environments strongly preferred.
- Strong background in high-volume transaction processing and POS-integrated AR environments.
- ERP experience required (Sage preferred).
- Strong proficiency in Microsoft Excel and Word.
- Bilingual (English / Spanish) required.
- Detail-oriented, process-driven, and disciplined with strong follow-through.
- Ability to operate effectively in a fast-paced retail environment with multiple daily transactions.
If your profile matches our requirements. APPLY NOW!
Internal 2162
Company DescriptionSIGOOK® is a Staffing Firm offering equal labor opportunities in compliance with all applicable laws in the USA for personnel recruitment and selection. We sincerely thank all candidates who apply; however, only those selected for an interview will be contacted.
Company Description
SIGOOK® is a Staffing Firm offering equal labor opportunities in compliance with all applicable laws in the USA for personnel recruitment and selection. We sincerely thank all candidates who apply; however, only those selected for an interview will be contacted.