Job Description
Job Description
Lendz Financial offers a full-service direct wholesale residential mortgage lending platform, focused on helping mortgage brokers grow their loan origination volume with simplified processes and intuitive, tech-based solutions. We emphasize a modern, customer-centric approach, offering competitive rates, a diverse range of products, and rapid turnaround times. Committed to delivering a world-class experience for our broker partners, we streamline the lending process to ensure a smooth journey from application to closing. Our core values—Thrive Together, Act Like an Owner, and Exceed Expectations—cultivate a collaborative, high-performance culture that drives our pursuit to become the undeniable leader in mortgage lending. Lendz is proud to be certified as a Great Place to Work!
Job Summary
We're Lendz — a modern wholesale mortgage lender building systems as forward-thinking as our approach. We're looking for a Salesforce / Business Systems Analyst who's excited to work on a small, high-impact team managing and improving our Salesforce environment and related business applications. In this role, you'll collaborate closely with the team to support users, maintain data integrity, and deliver reporting and insights that drive smarter decisions. You won't be buried in red tape- your work will have a direct and visible impact on how our teams operate day-to-day.
This role is based at our Fort Lauderdale headquarters, with flexibility to work from home one day per week after a 90-day training period.
What You'll Do
Keep Our Data Clean and Actionable
- Monitor Salesforce reports and dashboards to ensure accuracy and integrity.
- Manage data imports and syncs between systems.
- Partner with Marketing to manage campaigns and segmentation lists.
Empower Our Team with Better Tools
- Build and customize reports, dashboards, and list views to give teams valuable insights.
- Provide end-user training and support to drive Salesforce adoption and best practices.
- Handle user provisioning and permissions to ensure secure, efficient access.
Strengthen Our Tech Stack
- Support integrations and maintenance of third-party applications, including generative AI tools.
- Troubleshoot and resolve system issues quickly to keep business operations running smoothly.
- Contribute to projects that improve efficiency, usability, and automation.
Analyze and Optimize
- Perform data analysis to identify trends, patterns, and opportunities for process improvement.
- Suggest and implement enhancements that make our systems smarter and easier to use.
What We're Looking For
- Bachelor's degree in Computer Science or related field.
- Foundational understanding of Salesforce administration concepts and functionality.
- Strong analytical skills with the ability to turn data into actionable insights.
- Detail-oriented with a commitment to maintaining data accuracy.
- Bonus points for experience with SQL, middleware tools, telephony systems, generative AI, or marketing automation platforms.
Why You'll Love It Here
- Make a tangible impact on a small, agile systems team where your contributions won't go unnoticed.
- Hands-on exposure to Salesforce Sales Cloud, Data Cloud, Sales Engagement, Marketing Cloud Account Engagement, and other cutting-edge tools.
- Opportunities for career growth and professional development in a collaborative, forward-thinking environment.
- A team that values innovation, continuous learning, and building better systems every day.
- Flexible work-from-home options after your first 90 days.
- Competitive benefits and plenty of room to grow with us.