Job Description
Job DescriptionAre you a people person with a passion for luxury vehicles and customer service? We want you on our team!At INFINITI Stuart we are seeking an enthusiastic Sales BDC (Business Development Center) Representative to join our winning team. As part of the prestigious Murgado Automotive Group, you’ll play a vital role in helping deliver exceptional customer experiences in our state-of-the-art dealership.
What You’ll Do:Respond to inbound customer inquiries via phone, email, and text in a timely and professional mannerSchedule appointments for vehicle service and salesFollow up with prospective customers and maintain a customer databaseHandle customer concerns and questions, ensuring a smooth customer experienceCollaborate with sales and service teams to meet dealership goals
Qualifications:Customer Relationship Management (CRM) familiarityPhone Sales & Appointment Setting – High-volume outbound calling, lead follow-up, converting leads to appointmentsCustomer Service – Active listening, problem-solving, empathy, and professionalismSales Process Knowledge – Understanding of automotive sales workflowsLead Management – Handling internet leads, walk-ins, and referrals efficientlyCommunication Skills – Clear, persuasive verbal and written communicationTime Management & Organization – Prioritizing leads, follow-ups, and schedulingData Entry & Record-Keeping – Accuracy in tracking customer interactionsProduct Knowledge – Understanding of the dealership’s vehicles, offers, and financing optionsTeam Collaboration – Working closely with sales, finance, and service departments
Why Join Us?Competitive Compensation: $60 - $85 (based on experience) plus bonuses and incentivesComprehensive Benefits: Medical, Dental, Vision, 401(k) with company matchCareer Growth: Opportunities for advancement within the Murgado Automotive GroupWork Environment: State-of-the-art dealership with a supportive and dynamic teamEmployee Discounts: On vehicle purchases, parts, and service
Apply Today!If you’re ready to elevate your career and work with one of the top luxury automotive brands, we want to hear from you! Join the Murgado Automotive Group and become part of a customer-focused team dedicated to excellence.
Murgado Automotive Group is an equal opportunity employer. Murgado Automotive Group does not discriminate in employment on account of race/ethnicity, color, religion, national origin, gender, sexual orientation/transgender status, age disability, martial/parental status, citizenship status, military status, political affiliation and/or beliefs, pregnancy, order of protection status or other non-merit status.
We are an employer who participates in the E-verify program with the Department of Homeland and Security.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.