Job Description
The Senior Key Account Sales Specialist is responsible for managing and growing strategic client relationships, ensuring exceptional service delivery and identifying new business opportunities. This role requires strong analytical skills, effective communication, and the ability to collaborate across departments to support client needs. The specialist will monitor performance metrics, prepare sales reports, coordinate solutions to client issues, and contribute to revenue growth through proactive account management and strategic support.
Essential functions
· Execute strategies and plans to achieve the set business targets and KPI’s to include topline growth and profit.
· Co-develop with reporting manager, both short- and long-term Joint Business strategies that align with customers and Mason Vitamins strategic vision, tactics, and business KPI’s
· Further develop existing customer base and open new business in assigned territory and channels, as directed by reporting manager, with a strong focus on distribution and promotion building.
· Partner cross-functionally with company team members to support company objectives.
· Represent both Branded and Private Label sku’s in VMS category.
· Create and maintain accurate records and sales reports to include forecasting, promotional plans, distribution tracking, trade and ROI analysis, pricing, and customer information.
· Coaching and developing team to achieve results and foster development.
· Well-developed presentation skills in front of customer and internal cross-functional team.
· Ensure adherence to all policies and procedures by staff.
· Analyzing various business reports to understand market and consumer trends/opportunities.
· Lead all customer business meetings and follow up on behalf you your territory.
Competencies
· Client Relationship Management: Ability to build, strengthen, and maintain long-term, trust-based relationships with key clients.
· Strategic Thinking: Understands client needs and market trends to propose value-added solutions and drive account growth.
· Analytical Skills:
Strong ability to analyze data, interpret trends, and prepare insightful reports that support decision-making.
· Communication Skills:
Excellent verbal and written communication, with the ability to present information clearly and professionally.
· Negotiation & Influence: S
killed in managing expectations, navigating complex conversations, and supporting commercial negotiations.
· Problem-Solving:
Proactive in identifying issues, proposing solutions, and ensuring timely resolution.
Required education and experience.
[Indicate requirements that are job-related and consistent with business necessity]
· Bachelor’s degree in business administration, Marketing, Sales, or a related field.
· 5+ years of experience in Key Account Management, Sales, Customer Success, or similar client-facing roles.
· Proven track record in managing strategic accounts and driving customer growth.
· Computer skills with Power Point, Excel, Outlook and syndicated data
Preferred education and experience
· Mid to larger CPG company background preferred
· Five years of mid to larger retail customer experience
· At least two rotations in the following departments: Sales, Consumer Marketing, Sales Operations, Analytics, Trade Marketing, & Ecommerce