Job Description
Job Description
We are seeking an energetic, organized, and resourceful Office Manager who thrives in a dynamic, premium-brand environment. This bilingual (English/Spanish) Office Manager serves as the operational hub of our premium cigar company - ensuring the smooth, efficient, and professional management of daily business activities. This role blends administrative leadership with brand hospitality, maintaining an organized and service-oriented environment that reflects the quality of our products.
Key Responsibilities
- Oversee general office operations, including scheduling, supplies management, vendor coordination, and facility upkeep.
- Serve as the first point of contact for internal and external stakeholders, ensuring communications reflect the sophistication and professionalism of our brand.
- Support executive leadership through travel logistics, meeting preparation, and document organization.
- Coordinate company events and client visits with attention to brand experience and detail.
- Support employee relations initiatives and foster a positive workplace culture through proactive engagement and conflict resolution.
- Prepare and file state-specific sales and tax reports, ensuring accuracy, timeliness, and full compliance with applicable regulations.
- Maintain operational policies, HR policies and systems to improve efficiency and streamline administrative workflows.
- Collaborate with HR service provider and Finance to administer medical and other fringe benefits, manage onboarding through offboarding, payroll support, expense tracking, and compliance documentation.
- Protect brand confidentiality and handle sensitive information with discretion.
- Update and maintain all necessary business licenses and registrations, ensuring timely renewals and accurate records in accordance with regulatory requirements.
- Track employee attendance and PTO balances, ensuring accurate recordkeeping and timely updates in alignment with company policies and compliance requirements.
Qualifications and Skill Requirements
- 2+ years of experience in office management, administration, or executive support (preferably in consumer goods, hospitality, or cigars/spirits industries).
- Excellent organizational and multitasking skills with strong attention to detail.
- Strong organizational, communication, and interpersonal skills with a polished, professional demeanor.
- Proficiency with Microsoft Office Suite and business management tools (CRM, ERP, or project management software preferred).
- Ability to multitask and prioritize in a fast-paced, entrepreneurial environment.
Company DescriptionAt Plasencia Cigars, our culture is founded on a 160-year history of innovation and shared family values, anchored by a relentless pursuit of excellence. This enduring legacy fuels our commitment to crafting unparalleled luxury experiences that honor tradition while embracing the future.
Company Description
At Plasencia Cigars, our culture is founded on a 160-year history of innovation and shared family values, anchored by a relentless pursuit of excellence. This enduring legacy fuels our commitment to crafting unparalleled luxury experiences that honor tradition while embracing the future.