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Customer Service Representative

Senior Healthcare Advisors LLC
locationDeerfield Beach, FL, USA
PublishedPublished: 6/14/2022
Full Time

Job Description

Job Description

Senior Healthcare Advisors is looking for a Customer Service Representative for its Deerfield Beach office who can bring their enthusiasm and problem-solving skills to our dynamic team. If you are someone who loves to connect with people and make their experience seamless, this role might be perfect for you!

Responsibilities:

  • Provide outstanding customer service through phone, email, and chat channels
  • Resolve customer inquiries, complaints, and issues in a timely and professional manner
  • Collaborate with internal teams to ensure customer satisfaction
  • Maintain a positive, friendly, and professional attitude in all interactions
  • Ensure customers have the best possible experience and leave satisfied

Qualifications:

  • Strong communications skills, both written and verbal
  • Previous experience in customer service or related field a plus
  • Ability to stay calm and focused during challenging situations
  • Problem-solving mindset and a proactive attitude
  • Tech-savvy with basic computer skills
  • Ability to multitask and manage time effectively
  • Strong attention to detail
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