Job Description
Job DescriptionDescription:
About Branches
At Branches, we believe every child should thrive and every family and community member can achieve financial wellness. We partner with families to build educational and financial assets, community, and hope; creating a safe, welcoming space where relationships come first, transformation is possible, and everyone is valued.
From serving over 550 students daily through our Grow and Climb programs, to reaching 10,000+ adults each year with our Achieve financial wellness services, to empowering local entrepreneurs through our Micro-Business program, we are making a lasting impact in South Florida and we are excited about it.
We are a faith-based organization; keeping people at the heart of everything we do. Our culture is agile, collaborative, and fueled by purpose, we’re passionate about transforming lives, fearless in pursuing what’s possible, and driven by the entrepreneurial spirit it takes to meet challenges head-on. If you’re inspired by impact, energized by growth, and ready to help co-create brighter futures, we encourage you to join our amazing mission-driven team, where your work doesn’t just make a difference, it changes lives.
Key Areas of Responsibility
- Support and coordinate recruitment activities including job postings, candidate screening, and interview scheduling.
- Manage onboarding so new hires feel welcomed, prepared, and connected to Branches’ mission and culture.
- Assist with offboarding to create a smooth transition journey for departing team members.
- Be the first point of contact for HR questions, providing compassionate, professional, and timely support.
- Partner with people leaders to address team member needs with fairness and alignment to Branches’ way.
- Support employee engagement, well-being, and recognition initiatives.
- Administer employee benefits including enrollments, changes, and ongoing communication.
- Support workers’ compensation claims and processes with care, seeing that team members receive the required guidance and resources.
- Coordinate annual open enrollment and provide clear communication about benefit options.
- Monitor compliance with federal, state, and local labor laws and support required reporting.
- Maintain accurate and up-to-date employee records in line with Branches’ standards.
- Assist in updating and sharing HR programs in a way that is accessible and understood.
- Provide logistical support for the professional development calendar.
- Assist in delivering People Leaders training and team development sessions.
Requirements:
Key Measures of Success
- Team records are accurate, complete, and compliant; benefits changes are processed on time.
- New hire surveys reflect high satisfaction with onboarding; HR inquiries are resolved promptly with a people-first approach.
- HR Programs and cyclical processes are communicated effectively to stakeholders.
- Demonstrates continuous self-improvement in HR knowledge and skills through training and mentorship; takes on increasing responsibility with competence.
- Decisions and interactions consistently reflect Branches’ mission and values, with people kept at the heart of every interaction.
Qualifications
- Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent experience). Graduating students or recent graduates are welcome to apply.
- Previous HR experience is a plus but not required; willingness to learn and grow is essential.
- Familiarity with HR laws, regulations, and best practices.
- Proficiency with Microsoft Teams and Microsoft Office tools is essential.
- Strong interpersonal skills with the ability to build trust and positive relationships across the organization.
- Ability to handle sensitive information with confidentiality and discretion.
- Above all: brings grit, curiosity, and a people-first mindset.
Beyond the Job Ad
At Branches, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad. We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and evolve alongside us, join our team!
While most of the work for this position happens in a vibrant, collaborative office setting, we embrace flexibility, offering opportunities for remote or hybrid work when possible. Because our mission connects us deeply to our community, you’ll occasionally travel to other Branches sites or attend meetings with our Partners, with some evenings and weekends dedicated to special events or community needs. Reliable transportation is essential to support this work.
Branches is committed to the policy that all people have equal access to its programs, facilities and employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Please note: This role is dynamic, and responsibilities may evolve as we work together to meet the growing needs of the organization and the community we serve.
This position is not eligible for relocation assistance, and employment sponsorship is not available. Shortlisted candidates will be required to undergo background and drug screening in compliance with Branches’ organizational policies.