T24 Junior Support Analyst

Job Description

Full-time

Ft. Lauderdale, FL

Responsibilities

• You will proactively design, develop and code solutions in according to development best practices and current development technologies
• Enhance, optimize and expand current installations to meet new business challenges
• Systems documentation and knowledge base management for support efficiencies
• Provide T24 BAU Support to the Business Teams.
• Monitor Ticketing Systems and proactively resolves any reported issues.
• Ability to work and co-ordinate with other Teams and Vendors.
• Release Management support, deploying T24 packages to Test and Production environments.

Qualifications

Required IT skills

• Bachelor's degree in Computer Science, Information Technology, or related field
• At least 2 years’ experience in IT Development and/or Support.
• Familiarity with Python programming
• Understanding of cloud computing concepts, preferably AWS
• Knowledge of version control systems (e.g., Git)
• Strong problem-solving skills and eagerness to learn
• Good communication skills and ability to work in a team environment
• Good working knowledge of UNIX/LINUX OS and Oracle Database.

Beneficial IT skills

• Experience working with T24 Core Banking Application.
• Basic understanding of financial services or banking industry concepts
• Familiarity with Agile development methodologies
• Experience in some of the following technologies would be beneficial: Java, MQ, and JBOSS

Personal skills

• We are looking for ambitious individuals that are keen to develop their technical skills in a dynamic environment
• Strong interpersonal communication skills and the ability to deal effectively in a team environment
• The candidate must be able to present diagnostic, troubleshooting steps and conclusions to a varied audience
• Someone proactive, that can work autonomously and take ownership of their tasks.
• Collaborate with other developers in the construction of software - strong ability to partner with and team with colleagues
• Provide mentoring and guidance to junior team members