Job Description
Job DescriptionObjective
Looking for a Cool Job in a fast-paced environment with a dynamic team and great daytime hours Monday-Friday?
The Lead Counter Sales Associate is responsible for providing excellent sales and
service at the counter at one of our established wholesale HVAC distributorships that carries multiple
brands of equipment, parts and supplies and handling elevated issues. The Lead must be conversant
with and have a solid knowledge of the products sold at the Sales Center. The Lead will assist in
supervising and training other Counter Sales Associates as well as assist management with daily
operations. The ultimate goal of this role is to provide strong customer service in a sales oriented setting.
Duties and Responsibilities
• Interact with internal and outside salespeople, vendors and contractors.
• As directed by Sales Center Manager, responsible for preparing and completing weekly cycle
counts, timely processing and return of in-warranty items to manufacturers, handling freight
claims for missing or damaged equipment/supplies, handling of intra-store transfers and
promoting sales of monthly specialty items.
• As directed by Sales Center Manager, responsible for the prompt ordering and scheduling the
arrival of equipment and supplies for resale; properly track incoming merchandise and special
orders; and assist warehouse personnel when needed.
• Maintain current knowledge of customer credit status and strict maintenance of credit codes on
sales to customers.
• Responsible for showroom merchandising and re-stocking product.
• Assist in resolving customer relations problems with both dealers and end users.
• Assist Territory Sales Managers with product information, availability, pricing and special factors
when needed.
• Complete sales order process for customers with efforts to up-sell associated items.
Required Qualifications
• Minimum 2+ year experience in HVAC, customer Service, warehousing/distribution or retail.
• Knowledge of air conditioning, heating and ventilation equipment at a wholesale distribution level
preferred.
• Proven success in sales and providing excellent customer service.
• Strong interpersonal skills including sales, problem solving and customer service.
• Ability to work independently, while meeting assigned goals and objectives in designated time frames.
• Ability to multitask and work in a fast paced environment.
• A willingness to learn and grow with our Company.
• Knowledge of Microsoft Office products.
• Proven commitment to customer service and a safe work environment.
Preferred Qualifications
• Experience in a wholesale HVAC equipment supply house preferred.
• {Bilingual (Spanish) is a plusCompany DescriptionGemaire is a subsidiary of Watsco, Inc., (NYSE: WSO) the world’s largest independent distributor of heating, ventilation, and air conditioning (HVAC) equipment, parts, and supplies. Gemaire, with corporate headquarters in Deerfield Beach, Florida. Gemaire has more than 100 locations in eleven states including Florida, Georgia, Texas, North Carolina, South Carolina, Virginia, Alabama, Louisiana, California, Nevada, and Arizona.
For more than 50 years we have been known as a respected, strong, and reliable force within the HVAC industry. Our distribution rights with trusted manufacturer brands such as Rheem, American Standard, Frigidaire, Mitsubishi, and others allow us to provide only the highest quality, most eco-friendly equipment, parts and supplies to our valued network of contractors’ coast to coast.
As a member of our sales and service team you will enjoy competitive pay and benefits including medical, dental, vision and life insurance, paid time off, tuition reimbursement and an opportunity to buil
Company Description
Gemaire is a subsidiary of Watsco, Inc., (NYSE: WSO) the world’s largest independent distributor of heating, ventilation, and air conditioning (HVAC) equipment, parts, and supplies. Gemaire, with corporate headquarters in Deerfield Beach, Florida. Gemaire has more than 100 locations in eleven states including Florida, Georgia, Texas, North Carolina, South Carolina, Virginia, Alabama, Louisiana, California, Nevada, and Arizona. \r\n\r\nFor more than 50 years we have been known as a respected, strong, and reliable force within the HVAC industry. Our distribution rights with trusted manufacturer brands such as Rheem, American Standard, Frigidaire, Mitsubishi, and others allow us to provide only the highest quality, most eco-friendly equipment, parts and supplies to our valued network of contractors’ coast to coast. \r\n\r\nAs a member of our sales and service team you will enjoy competitive pay and benefits including medical, dental, vision and life insurance, paid time off, tuition reimbursement and an opportunity to buil