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Billing and Service Coordinator

CentricitiHR
locationJupiter, FL, USA
PublishedPublished: 6/14/2022
Full Time

Job Description

Job DescriptionSalary: $20 - $25 per hour DOE

About the Company

Our client is a full-service, family-owned and operated plumbing contractor providing comprehensive plumbing and gas solutions for residential, commercial, and new construction projects.


What They Offer

  • Weekly paychecks
  • Career advancement opportunities
  • Paid time off (PTO)
  • Medical, dental, and vision insurance
  • 401(k) retirement plan with employer match
  • Supplemental insurance options


Where and When Youll Work

  • Jupiter, FL (Office based)
  • Monday - Friday, 8:00 AM to 4:30PM


What Youll Do

  • Accurately enter service details, job data, and vendor invoices into scheduling and accountings software platforms.
  • Collect and organize credit card receipts from employees; reconcile credit card statements monthly by verifying charges against receipts, bank records, and accounting entries
  • Ensure that all billing reflects actual labor, materials used, and applicable rates
  • Collaborate with the finance and operations teams to resolve billing discrepancies and ensure timely processing of payments
  • Monitor service quality and support follow-up processes for both large and small jobs
  • Track and manage technician timekeeping, including hours worked, on-call status, and breaks
  • Schedule and coordinate plumbing service appointments and technician dispatch into Field Edge
  • Communicate with customers regarding service requests, job status, and technician arrival times
  • Maintain accurate records of service calls, work orders, and customer interactions
  • Address customer inquiries and resolve service-related concerns in a professional manner


What Youll Bring

  • High school diploma or equivalent required.
  • Minimum of 1 year of experience in accounts payable, billing, or a related financial role.
  • Proficiency with QuickBooks Desktop and familiarity with its features required.
  • Experience with scheduling software such as FieldEdge or a similar platform preferred.
  • Prior experience in the construction industry is preferred.
  • Strong typing speed and accurate data entry skills.
  • Demonstrated ability to accurately enter data related to vendor invoicing, service records, and billing documentation.
  • Strong attention to detail and adherence to established billing procedures and internal controls.
  • Excellent organizational, multitasking, and time management abilities.
  • Effective verbal and written communication skills for interacting with technicians, customers, vendors, and internal teams.
  • Customer service oriented with a professional demeanor and problem-solving approach.
  • Ability to work independently as well as collaboratively across multiple departments.
  • Ability to lift and carry up to 30 pounds as needed.
  • Must be legally authorized to work in the United States.
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