Account Executive - MDU & Residential Sales

Job Description

Job Description

Company Overview

Smart City Telecom is a full-service telecommunications company that has been serving the residents and businesses of Celebration, Lake Buena Vista, and Bay Lake, Florida since 1969 and we're now expanding our service to the greater Central Florida market. With a deep heritage in delivering solutions, with a top-down commitment to customer satisfaction, Smart City Telecom provides cutting-edge Internet and voice services that are unrivaled in the industry.

While Smart City Telecom is continuously updating our products and services to make sure that we deliver the highest quality, we continue to live by the core values upon which we were founded. Above all else, we operate with integrity without compromise – we deliver what we say we will deliver, and we do right by all our customers, business partners, and vendors.

We are committed to recruiting, developing, rewarding, and retaining the best possible candidates in the workforce. We strive to assist our team members in accomplishing both individual and overall organizational goals. We provide a work environment where people can drive results, develop, and grow their careers. We recognize the individuality of each of us and we are on a mission to create a workplace where you can grow and succeed. At Smart City Telecom, we stand for integrity, efficiency, problem solving, equity, and character in all our relationships and interactions. Our focus is on promoting growth, accountability, and empowerment in the company.

Responsibilities

Responsibilities and essential job functions include but are not limited to the following:

• Drive new revenue through the sales of services to MDUs and Single-Family neighborhoods.

• Create and present presentations to secure long term agreements with MDUs and Single-Family units.

• Develop relationships with C-Level suite of local and national developers, builders, CAMs, and Property Management groups.

• Extensive daily travel within the company footprint to find and meet with new developments and existing communities in need of fiber services.

• Negotiate complex Right of Entry and contract agreements.

• Attend multiple events and trade shows.

• Contribute to various projects working with minimal supervision, including aiding other departments and team members, as directed.

Qualifications – The ideal candidate will demonstrate:

• Vital interest in contributing to the success of the department's and company's goals and strategic vision.
• Competency and experience in Microsoft Office including Word, Excel, PowerPoint, and Dynamics CRM.
• Ability to quickly learn proprietary software and work with cloud-based and mobile technology.
• Exceptional verbal, written, and interpersonal skills.
• Eagerness to adapt existing processes to new, improved systems.
• Excellent organizational skills, time management, initiative, attention to detail, accuracy, and follow through with proficiency to exercise independent judgment, as needed.
• Exceptional customer service skills with an ability to identify customer requirements, determine the appropriate solution, and continually exceed customer expectations through ongoing account management and engagement upholding the company's service excellence standards.
• Ability to multi-task and accomplish priorities with minimal supervision in fast-paced environment with structure, focus, and determination.
• Ability to establish integral inter-departmental relationships and effectively work cross functionally with other team members at all levels within the organization in a collaborative, positive, and professional manner with uncompromising ethics and integrity.
• Possess a proactive attitude within the team through mentoring and knowledge sharing.
• Understand and demonstrate extreme ownership and accountability of daily sales activities required to achieve set quota.
• Seasoned Telecommunications experience with proven track record in quota driven residential business development and sales.
• Full understanding of financial modeling for MDU and large SFU sales.
• Thorough knowledge of Fiber Internet, GPON, Managed WiFi, and Managed services.
• Effective prospecting and lead generation through cold calling and networking to maintain a high level of opportunities.
• Enthusiastic and compelling sales presence with ability to expertly present solutions to customers and management, providing detailed quotes, while adeptly handling objections and negotiations to close the deal.

Working Conditions

• Hybrid work schedule with in-office/work site and at-home workdays. Schedule may vary depending on business needs.
• Intermittent indoor office working environment with prolonged sitting.
• Outdoor working environment with seasonal heat, cold, and other inclement weather conditions.
• Driving vehicle to/from work sites in a safe and responsible manner during adverse weather conditions, heavy/light traffic.
• Work sites will vary based on customer/prospect and may involve walking on diverse types of terrain, navigating around objects and machinery in construction areas, etc.

Other Requirements

• Successful and quantifiable track record with a minimum of 5 years' experience in a quota driven residential MDU and Single-Family business development and sales role.
• Relevant experience in Central Florida market with residential and MDU communities, a plus.
• Ability to pass a criminal background check and drug screening.
• Valid driver’s license with a satisfactory driving record.

Benefits Include (Full-Time Team Members)

• Competitive Salary Commensurate with Experience
• Medical, Dental, and Vision
• Supplemental Benefits - Accident, Critical Illness, Hospital Care
• Life and Disability
• Flexible Spending Accounts
• 401K with Match
• Life Assistance Plan
• Wellness Plan
• Vacation, Personal, Sick, and Holiday Pay
• Ongoing Professional Training & Educational Reimbursement Program
• Team Member Recognition Programs

Background Screening: As part of our standard hiring process for new employees, employment with Smart City will be contingent upon successful completion of a pre-employment drug screening, background check, and motor vehicle check. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Smart City is an E-Verify employer.

Equal Employment Opportunities: Smart City is committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments, or training.

Disclaimers:

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Smart City does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Smart City, they are not for employment with us but may relate to another company with a similar name.

NO OUTSIDE AGENCIES

Smart City is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Smart City via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Smart City HR/Recruitment will be deemed the sole property of Smart City. No fee will be paid in the event the candidate is hired by Smart City as a result of the referral or through other means.