Job Description
Job Description
We are hiring multiple Bilingual Mandarin and English, proactive and hands-on Warehouse Supervisors to oversee day-to-day operations in our last-mile delivery network. Supervisors will be assigned to specialized functions and will rotate across roles, receiving on-the-job training to build broad operational expertise.
Locations Hiring:
- Florida (FL): Doral, Tampa, Jacksonville, West Palm Beach, Fort Myers
- New York (NY): Hicksville
- Illinois (IL): Chicago
- Texas (TX): San Antonio, Dallas, Houston, Austin
- Utah (UT): Salt Lake City
- Oklahoma (OK): Tulsa, Oklahoma City
- Wisconsin (WI): Medford
- Georgia (GA): Atlanta, Savannah
- North Carolina (NC): Charlotte
- Tennessee (TN): Nashville, Memphis
Requirements
- Supervise daily operations of Delivery Service Providers (DSPs), ensuring compliance with company policies, safety standards, and service expectations.
- Oversee warehouse processes and sorting operations to maintain efficiency, accuracy, and reliability in parcel handling.
- Manage and coordinate with staffing agencies to ensure adequate workforce supply and effective deployment.
- Lead daily control meetings, monitor KPIs, and conduct performance reviews to drive accountability and results.
- Implement and enforce quality assurance protocols while fostering a culture of continuous improvement.
- Support recruitment, onboarding, and ongoing training of DSPs to enhance service quality and operational excellence.
- Manage fleet operations, including task allocation, route optimization, and cost control.
- Continuously analyze and refine collection and delivery models for scalability and customer satisfaction.
- Collaborate with cross-functional teams and external partners to ensure seamless operations.
- Address day-to-day operational challenges and provide rapid responses to emergencies or disruptions.
Requirements:
- Bilingual in Mandarin and English is a must.
- Minimum 1 year of experience in supply chain or logistics, preferably within the last-mile delivery industry.
- Proven track record in warehouse, logistics, or last-mile delivery operations.
- Strong leadership, communication, and problem-solving skills.
- Ability to thrive in a fast-paced, dynamic environment with a results-oriented mindset.
- Familiarity with performance management, fleet operations, sorting processes, and staffing models preferred.
- Flexibility and willingness to rotate across functional areas for on-the-job training.
Benefits
· 7 PTO days
· 5 Paid Sick Leave Days
· 6 Paid Holidays
· 401K
· Medical insurance, Dental and Vision Insurance, STD/LTD