Job Description
Join Pride Health as a HR Service Center Representative at Chicago, IL! This is a 3 months contract role offering a great opportunity for experience to excel in a dynamic environment.
Role: HR Service Center Representative
Location: 4151C E Fowler Avenue, Tampa, FL 33617
Shift Schedule: Monday – Friday, 9:30 AM – 6:00 PM
Hours per Week: 40 hours
Start Date: ASAP
Pay Highlights: $17-19/hour (Based on years of experience)
Key Responsibilities:
- Handle high volume of incoming calls in a call center environment.
- Evaluate and respond to employee inquiries in accordance with Service Level Agreements (SLAs).
- Review and interpret employee data to resolve routine HR issues.
- Escalate complex issues to Tier 2 Service Center Representatives or Supervisors.
- Document all interactions in the Case Management System.
- Provide education and guidance about HR tools and resources.
- Enter, scan, and retrieve employee data in HRIS while ensuring accuracy.
- Maintain confidential centralized employee files.
- Adhere to all privacy, confidentiality, and compliance standards.
- Deliver courteous, efficient, and professional service to all callers.
- Perform other HR-related administrative tasks as assigned.
Qualifications:
Education: High School Diploma or GED required.
Experience: 1–2 years in HR administration and/or call center environment.
Note: Local candidates within 30 miles are eligible.
*Offered pay rate will be based on education, experience, and healthcare credit.
Interested? Apply now!
About Pride Health
Pride Health is Pride Global's healthcare staffing branch, providing recruitment solutions for healthcare professionals and the industry at large since 2010.
As a minority-owned business that delivers exceptional service to its clients and candidates by capitalizing on diverse recruiting, account management, and staffing backgrounds, Pride Health's expert team provides tailored and swift sourcing solutions to help connect healthcare talent with their dream jobs. Our personalized approach within the industry shines through as we continue cultivating honest and open relationships with our network of healthcare professionals, creating an unparalleled environment of trust and loyalty.
Equal Employment Opportunity Statement
As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.
Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts.
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