Job Description
Job DescriptionBenefits:
- Flexible schedule
- Paid time off
TampaPrinter.com is a busy, full-service print and sign shop looking for an experienced Graphic Designe/Customer Service Representative (CSR) to join our team. This is an in-person role assisting customers both in-store and over the phone with quotes, orders, and general questions while also creating creating print-ready files for a wide range of products including business cards, brochures, signage, banners and similar items.
Responsibilities:
- Design and prepare artwork for print and wide-format output
- Create mockups and client proofs for approval
- Follow brand guidelines and print specifications
- Communicate directly with customers when needed to finalize designs
- Work collaboratively with our production and sales teams to meet tight deadlines
- Manage multiple projects efficiently while maintaining quality and accuracy
- Greet and assist customers in person, over the phone, and via email
- Provide quotes, take orders, and guide customers through the production process
- Review artwork and ensure jobs are entered accurately into the system
- Communicate with production and design teams to ensure the timely completion of orders
- Maintain a positive, professional attitude in a customer-focused environment
Requirements:
- Proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign)
- Strong understanding of layout, typography, and print production
- 2+ years of experience in a print or sign shop environment
- Ability to prepare clean, print-ready files with bleeds, crops, and proper resolution
- Excellent time management and organizational skills
- Positive attitude and a willingness to learn new processes
- Strong communication and organizational skills
- Ability to handle multiple projects and prioritize in a fast-paced setting
- Working knowledge of common print products and terminology
- Experience with job ticketing, proof approvals, and general order workflow
Bonus Skills:
- Knowledge of wide-format printers and RIP software
- Familiarity with sign industry materials and specs