Job Description
Job Description
Overview
We are seeking an enthusiastic and empathetic Remote Customer Happiness Representative to join our remote team. In this role, you will provide top-tier support to customers through phone, email, and chat, ensuring that every interaction leaves a positive and lasting impression.
Responsibilities
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Respond to customer questions and concerns across phone, email, and live chat
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Help customers navigate services, forms, and documentation
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Update and maintain accurate records in the CRM system
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Collaborate with internal teams to resolve issues quickly and effectively
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Deliver timely follow-ups and proactive communication to customers
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Maintain professionalism, patience, and positivity, even during busy periods
Qualifications
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Prior customer service or support experience preferred but not required
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Strong verbal and written communication skills
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Tech-savvy and comfortable with Google Workspace, CRM tools, and Adobe PDF
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Detail-oriented with strong organizational skills
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Dependable with a quiet remote work environment and reliable internet
Top Attributes
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Warm, empathetic, and customer-focused
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Detail-oriented and organized
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Tech-friendly and eager to learn
Benefits
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$24 per hour
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Full health insurance for full-time employees
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Company-provided equipment
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Training and continuous team support
Company DescriptionWe are a growing company looking to hire motivated individuals!
Company Description
We are a growing company looking to hire motivated individuals!