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Customer Specialist

Alliance Workforce
locationBoca Raton, FL, USA
PublishedPublished: 6/14/2022
Full Time

Job Description

Job Description

Inside Sales Representative
Location: Boca Raton, FL
Status: Full-Time | Exempt
Reports To: Inside Sales Manager

Alliance Workforce Solutions has partnered with a family-owned company known for its great culture and leadership in construction materials distribution. We’re seeking a motivated Inside Sales Representative to join their team in Boca Raton, FL.

About the Role:

This role focuses on customer service and sales support, helping clients with product information, quotes, and orders. You’ll work closely with internal teams to ensure customer satisfaction, support outside sales, and drive business growth through inbound and outbound sales efforts.

Key Responsibilities:

  • Manage customer inquiries via phone and email
  • Prepare and follow up on quotes
  • Enter and schedule orders
  • Support outside sales with timely updates
  • Maintain strong product knowledge and promote offerings
  • Build and maintain customer relationships
  • Collaborate with purchasing and warehouse staff

What You’ll Need:

  • Bachelor’s degree (a plus not required )
  • 2+ years of inside sales or customer service experience
  • Strong communication and multitasking skills
  • Experience with order entry and CRM systems
  • Bilingual (preferred)

Work Environment:

Office setting attached to a distribution center. Limited travel may be required (tradeshows, vendor visits, etc.).

Benefits:

Employee Stock Ownership Plan (ESOP) is a trust that holds 100% of our company’s shares for the benefit of eligible employees. ESOPs are a qualified retirement plan and help employees build long-term wealth at no cost to them. You are eligible for this after 1 year

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