Job Description
Job Description
PrideStaff works with various companies throughout Palm Beach County to assist with recruitment for customer service/call center opportunities. The locations vary from Boca Raton to Jupiter, and typically, schedules are day shifts during the work week. Pay rates vary, but are typically between $16/hr. to $20/hr.
Duties for customer service roles include:
- Answering a volume of phone calls and/or making a volume of calls (in and outbound phone communication)
- Processing orders, credits and/or returns
- Preparing written correspondence
- Fulfilling customers' needs
- Interacting with vendors/clients
- Ensuring customer satisfaction through excellent customer service
- Tracking orders and shipments of purchase orders
Qualifications:
- Excellent data entry
- Basic working knowledge of CRM systems and/or MS Office software (Excel, Word, Outlook)
- Verifiable and stable employment history of at least 1 year of related experience
- Excellent communication skills
- Ability to multi-task and prioritize workload
- Experience in a fast-paced and deadline-driven environment
Over the years, PrideStaff has helped tens of thousands of people find outstanding career growth opportunities. At PrideStaff, we truly value people, and we are dedicated to getting to know you and advocating on your behalf with our network employers across the country. Our recruiters will help guide you with career tools and resources. We are pleased to offer a comprehensive benefits package to our field associates that provides peace of mind as you live and work.