Job Description
Job Description
Our busy hotel is looking for an enthusiastic and detail-oriented customer service professional to make our guests' dining experience memorable.
- Guest Service: Warmly greet guests, take orders, answer questions, and resolve issues to create lasting memories.
- Food & Beverage Prep: Prepare salads, sandwiches, soups, coffee, and other items according to brand standards, monitoring taste, temperature, and presentation.
- Service & Stocking: Replenish food, beverages, utensils, and condiments in buffet/service areas, ensuring they are well-stocked and appealing.
- Cleanliness: Keep work areas, tables, beverage stations, and equipment clean, neat, and organized; clear tables and empty trash.
- Operational Tasks: Monitor inventory, report maintenance issues, and follow security/storage procedures for products and equipment.
Compensation:
$15 hourly
Responsibilities:
- Wipe down service lines, beverage dispensers, and other equipment according to health and safety regulations
- Assist guests with any questions or concerns that they may have in a prompt and friendly manner
- Take orders, and deliver food and drinks to guests while they are in the dining area
Qualifications:
- Clear communication and interpersonal skills with diners and coworkers
- Outstanding time management and organizational skills
- Must have a strong focus on putting the guest first with exceptional customer service experience
- Educational requirements include a high school diploma or equivalent GED certification
- We prefer some experience working in the food service industry
About Company
ARK Hospitality's mission is to positively impact the hospitality industry by raising the bar on what relationships, reputation, and returns mean, with a focus on owner results, a strong intentional culture, proven systems, and dedicated talent to achieve optimal outcomes. ARK believes that by prioritizing its employees and fostering a supportive work environment, it benefits owners, investors, and guests, ultimately driving success for all stakeholders.