Job Description
Job Description
NATURE OF WORK
The Administrative Assistants primary duty and responsibility is to ensure a positive and professional relationship with clients by catering to their needs and promoting PSI as a service provider of choice in every interaction.
TASKS
Tasks required of those in the position of the Administrative Assistant include, but are not limited to:
- Answering phone calls and directing them appropriately.
- Recording notes and messages for the President during meetings.
- Following up on pending tasks assigned by the President for new and existing clients.
- Preparing beverage/lunch orders for the President of the company and any guests/visitors.
- Running business-related errands for general business operations and for any company sponsored events.
- Scheduling and arranging meetings and conferences.
- Managing company social media accounts.
- Managing travel arrangements and itineraries on behalf of the President.
- Serving as a liaison between the President and staff as needed.
- Managing the President’s calendar, as well as appointment scheduling.
- Organizing corporate events.
- Participating in seminars and webcasts as needed.
- Ensures all interactions with clients over the phone, e-mail, and in-person are friendly and follows up with tasks in an efficient manner.
- Maintains a positive and professional relationship with all clients and vendors.
- Supports other departments with administrative tasks as needed.
- Any/all other assigned duties by the President or a member of the Management team.
KNOWLEDGE, SKILLS AND ABILITIES
Employees with the position of the Administrative Assistant should have the following knowledge, skills, and abilities in order to successfully fulfill his/her role:
- Proficiency in Microsoft Office Suite, including generating reports in Excel
- Ability to type with accuracy
- Ability to communicate effectively both orally and in writing
- Ability to maintain accurate files
- Excellent tact and customer service skills
- Professional communication
- Knowledge of IRS Forms
- Knowledge of Financial Statements
- Follow-through skills
- Outstanding customer service skills
- Excellent service recovery skills
EXPERIENCE AND EDUCATION REQUIREMENTS:
- Minimum of 1 year of experience in customer service, concierge, or event planning; 2 years preferred.
- Minimum of a high school diploma or GED equivalent; Associate degree in Business Administration or a related field preferred.
- Experience working in the retirement/pension administration industry highly preferred.
- Equivalent combination of relevant education and experience may be substituted as appropriate.
Company DescriptionWe want our employees to stay and grow within our organization. Excellent benefits package. Starting with 15 days of PTO, 5K corporate runs, 401k, medical, dental, and vision, we cover your full Short/Long Term disability Ins. Life/ Gap.
Company Description
We want our employees to stay and grow within our organization. Excellent benefits package. Starting with 15 days of PTO, 5K corporate runs, 401k, medical, dental, and vision, we cover your full Short/Long Term disability Ins. Life/ Gap.